News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. If you are one of these card holders we will have sent you an email and a text message already with instructions to contact us so that we can send you a new card. The upgrade means that a small number of older SmartCities Cards will need replacing. Card readers are being installed on the toll booths this week, and using a SmartCities Card remains the only way to claim resident discount. Paying Itchen Bridge invoice Itchen Bridge invoices can be paid online. A council apologises to drivers after a glitch on a smart card system for a toll bridge means payments are taken but not credited on some cards. This is called a deferred payment. Fully electric (not hybrid) vehicles may be able to cross the bridge free of charge when using a SmartCities card, set up with the Electric Vehicle concession. Council apology over Itchen Bridge toll card . You are using an out of date browser. Southampton residents using a SmartCities card will be exempt from the rise. This is called a deferred payment. We use some essential cookies to make this website work. You can also print out the SmartCities application form and apply in person at a Southampton City Council library in Southampton, or in Gateway in One Guildhall Square. You have rejected additional cookies. You cant pay at the Dartford Crossing barriers any more. Please report any comments that break our rules. It is located about a mile from the river mouth. How to get a SmartCity card to pay toll on the Itchen Bridge, TollGuru Trip Calculator for United Kingdom. Southampton City Council levies a variable toll, depending on vehicle type and time of day of crossing. The upgrade means that a small number of older SmartCities Cards will need replacing. route. . You will need your invoice number which can be found at the top right or bottom right of the invoice. Cookies help us deliver our services. If you are unable to pay the Itchen Bridge toll, there is an option of taking a payment slip or Itchen Bridge invoice. You won't be able to save this form to complete later, so please allow a couple of minutes to fill in the form. THE MINIMUM AMOUNT is 5.00 IMPORTANT: When paying for Itchen Bridge Top ups please do not add other payments into the basket, for example Council Tax. Please confirm your intention to cancel this process. At the Woolston end a toll booth operates daily. Southampton City Council says the toll serves the purpose of managing congestion on the bridge by encouraging drivers to take other routes. Deferred payment gives seven days to pay the toll plus a 2 admin fee. The toll was originally charged in order to help pay the 12.174 million it cost to build and to control traffic levels. THE MINIMUM AMOUNT is 5.00 IMPORTANT: When paying for Itchen Bridge Top ups please do not add other payments into the basket, for example Council Tax. The TollGuru Trip Calculator calculates tolls for all toll motorways, roads, bridges and tunnels in United Kingdom for cars, trucks, buses heavy vehicles, light commercial vehicles and motorcycles for peak and off-peak hours. Nice to see some bonuses for us leading the pack with our EV's. Read through our downloadable troubleshooting guide for help with accessing your Itchen Bridge account details, For further assistance please email: smartcities@southampton.gov.uk, Top up or view your Itchen Bridge account, help with accessing your Itchen Bridge account details. How deep is the deepest part of Kerr Lake? If you continue to use this site we will assume that you are happy with it. The charges for HGVs having a height of more than 2.39 m are charged at 25.00 and are eligible to receive business concessionary of 2.00. camper vans) residing within the business concession zone, Bounded on the north by Sholing Road, South East Road and Heathfield Road, Bounded on the south and west by the river and shoreline, Including all those premises situated on the northwards extension of Hazel Road. Editors' Code of Practice. This website and associated newspapers adhere to the Independent Press Standards Organisation's contact the editor here. Cookies help us deliver our services. Paying Itchen Bridge invoice Itchen Bridge invoices can be paid online. If you would like to apply or renew online. If you are unable to pay the Itchen Bridge toll, there is an option of taking a payment slip or Itchen Bridge invoice. Your 10-digit SmartCities card number (found on the back of your card), For new residential applications: Proof address on a document which should be no more than three months old (bank statement, utility bill, tenancy agreement), For new residential applications: Proof of identity, showing your date of birth (passport, driving licence), For new residential applications: Copy of your V5C (page 1 and 2) showing your name and address, or lease document that shows the start date and length of lease, For new commercial applications: Copy of company letter head, invoice, or council tax statement, For new commercial applications: Copy of the V5C (page 1 and 2) showing the name and address of the company, or lease document that shows the start date and length of lease, For all renewals: Copy of your V5C (page 1 and 2) or lease document (document to include the start date and length of lease), Top up or view your Itchen Bridge account, Itchen Bridge toll exemption for disabled people, SmartCities card terms and conditions/privacy, the SmartCities Itchen Bridge Business account application form, Owners and operators of vehicles registered to and operating from the, Hackney carriages licensed to Southampton with a height at first axle of over 1.33m, Private hire vehicles licensed to Southampton with a height at first axle of over 1.33m, Owners of oversize non-commercial vehicles (e.g. The announcement from Southampton City Council came yesterday and card readers are being installed on the toll booths this week. You have accepted additional cookies. It will take only 2 minutes to fill in. Having trouble logging in? CONTACTLESS payment will now be accepted on the Itchen Bridge. Do you value your experience at TMC? "We've been committed to this for some time as a convenient option for people making the crossing. Find out more about the Itchen Bridge toll exemption for disabled people. Itchen Bridge[1] extends across the River Itchen in Southampton, Hampshire, located about a mile from the river mouth. Facebook There are also credit cards designed for those with fair credit (580-669), bad credit (300-580) and no credit. Thanks for that, I called them this morning and spoke to a very nice lady on the phone who has asked me to email my proof of ID along with my current Smartcities card and a copy of my V5 as she has been led to believe that they may just be able to update my account as I don't live in Southampton. What does it mean when someone writes in capital letters? Southampton City Council says that the payment method can be used, along with SmartCities Cards and cash. Data returned from the Piano 'meterActive/meterExpired' callback event. The bridge costs 80p at peak times for cars and small vans, and 70p in off-peak hours. Drivers are being urged to have their card ready as they approach the booth. Bridges and tunnels. Print out or view the SmartCities Itchen Bridge Business account application form. A photograph is not required unless other SmartCities services are being applied for. Find out how much youll have to pay to use toll roads, bridges and tunnels within the UK road network. It is important that we continue to promote these adverts as our local businesses need as much support as possible during these challenging times. Please read sections 5 and 8 of the SmartCities application form for documents required and where to apply. Please visit the Account Upgrades page for more details. The Itchen Bridgeis a bridge over the River Itchenin Southampton, Hampshire. From what I can see now, and this isnt policy, just an observation, the toll does several things: it helps pay for road maintenance in the area; it helps the buses access the bridge due to the booths slowing down traffic; it slows down the traffic making pedestrian access safer; and it helps limit the excess of traffic around the docks by . is a travel awarenesscampaign delivered by local Councils and partners, withfunding from the Department for Transport, thatseeks tohelp Hampshire residents get around more easily, usinga range ofdifferent travel choices andoptions. We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. This website and associated newspapers adhere to the Independent Press Standards Organisation's Top ups for Itchen Bridge accounts need to be made as a single payment only. Itchen Payment Card Residents and non-residents of Southampton City Council can use a SmartCities card to pay the toll charges on the Itchen Toll Bridge using our online system. When you have your Itchen Bridge card, you will need to top up your account. If you are one of these card holders we will have sent you an email and a text . Information on the SmartCities card terms and conditions/privacy. TollWiki is a trademark of MapUp Inc. Contactless payments are now accepted on the Itchen Bridge. We use cookies to ensure that we give you the best experience on our website. This can be paid in advance by topping up a SmartCities card or with cash when you reach the toll booth. Gateway online payments (Monday to Friday 9.30am to 4.30pm) By telephone: 023 8083 3008, opening hours: Monday: 8.30am to 5pm Tuesday: 8.30am to 5pm Wednesday: 9am to 5pm Thursday: 8.30am to 5pm. SmartCities card holders will receive a low balance warning message at the bridge when there are eight or fewer crossings left on your SmartCities card. All rights reserved. Itchen Bridge toll charge is according to the type of vehicle, size, time of day and day of the week. Top ups for Itchen Bridge accounts need to be made as a single payment only. For toll related queries contact customer service by calling at 023 8083 3008 or visit at Southampton City Council website[5] for more information. Except as permitted by the copyright law applicable to you, you may not copy, reproduce or commercially use or communicate any of the content on this website, including files downloadable from this website, without the prior consent or permission from MapUp Inc. Get started with TollGuru Toll API or Cloud Services. Document copies can also be sent by post. If you are a resident of Southampton City Council, the card will apply the residents discount when used to cross the bridge. The amount you have to pay to cross the Itchen toll bridge depends on the height of your vehicle measured in meters at the first axle and the time you are crossing. By using our services, you agree to our use of cookies. Councillor Jacqui Rayment, Deputy Leader and Cabinet Member for Customer Organisation said: "I'm pleased that we've been able to introduce contactless payment as an option on the Itchen Bridge. How to get a SmartCity card to pay toll on the Itchen Bridge, TollGuru Trip Calculator for United Kingdom. Image: Southampton City Council. We will send you a new card in the post. If you live In the Southampton area or surrounds (see below) and own an EV you can register to cross the Itchen Bridge free of charge. Ill try and call them this morning. Are flights to Gran Canaria still flying? Peak times are Monday to Friday 7-9:30 am and 4-6:30 pm. Drivers of cars, small vans and small 4x4s, who are not residents of Southampton, will have to pay 70p, rising to 80p during peak times. If you have a complaint about the editorial content which relates to A concession is available to residents - this applies to cars and light vans in class 2 vehicles only. I got one of their new EV Free cards a few months ago it is clearly marked with and only applies to your registered EV numberplate. CONTACTLESS payment will now be accepted on the Itchen Bridge. 2021 MapUp Inc. All rights reserved. The commercial concession zone covers Woolston, Weston and Sholing. There is one card reader in place on each booth that will take both the contactless and SmartCities Card payments. TollWiki is a trademark of MapUp Inc. This is called a deferred payment. The upgrade means that a small number of older SmartCities Cards will need replacing. The TollGuru Trip Calculator calculates tolls for all toll motorways, roads, bridges and tunnels in United Kingdom for cars, trucks, buses heavy vehicles, light commercial vehicles and motorcycles for peak and off-peak hours. If you are dissatisfied with the response provided you can For residential applicants (not including commercial businesses), you must live within the following areas: For commercial business applications, like if the vehicle is leased or owned commercially but loaned to their employee, then your application will be processed as a business account and the address will need to be within the commercial concessionary zone to be eligible.