You consent to the exclusive personal jurisdiction and venue of Swiss courts. 6.10 Notices. And their reply was investigations will be done. the price it is sold for on the primary market). All sales and bids are final. Viagogo 'refusing to refund fans' for gigs cancelled in pandemic Takes a few years for people to realise they are dodgy. I expect some advice/guidance from a customer service representative ASAP as I've put a very high level of effort and received significant financial backlash from securing these tickets. We are not involved in the actual transactions between Buyers and Sellers. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. We will not allow You to buy or sell tickets before You have registered with Us. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. This does not prevent us from varying these terms without reference to them. Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. 6.10 Notices. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. Be the first to hear about special offers. 2.15 Claims under the viagogo Guarantee. I don't know if I need to talk. mrs browns boys show tickets - no tickets. the price it is sold for on the primary market). This is not only immoral but must be illegal under consumer legislation. 2.16 Season Cards. I'm Travelling - where and when will I receive my tickets? When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. As the concert is yet to happen I wish to have my tickets refunded in full as the full price was kept until it showed up on my bank statement and on my confirmation email, by which time it was too late how do two tickets at 103 each make a total of 283 ? There is an even bigger emotional cost due to people with learning disabilities not understanding why they cannot go to a shoe that has been booked and paid for months in advance and to top it off they are going thro a bereavement of a close family member just last week. In this instance we will hold the sum of AUD133.20 from your future sales payments. They told me the only thing they could do is get me to resell them through their website at a loss of 140 for me. My ticket is for UFC fight night Singapore Section Level 300, Row:, 1ticket. viagogo - Buy & Sell Concert, Sport & Theater Tickets Including any such items constitutes a material breach of these terms and conditions. viagogo charge for cancelling sale. [protected]@outlook.com viagogo Entertainment Inc is registered in Delaware, at the following address: 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Primary Menu. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. During the purchase process, there was some small print saying "+vat and fees", but it wasn't until after putting in all my credit card details that the fees were actually stated. However, the Members are the sole decision-makers in finalising the sale or purchase of the Tickets. Note that this is separate from any VAT viagogo is required to charge on its fees. 7.5 Miscellaneous. Viagogo complaint: 50 euro charge of cancelled ticket sale. Its not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. You also agree not to separately contact the Buyer at any time for any reason. 4.2 Stolen Property. . This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. I recently sold 2 WWE RAW tickets for the London show through viagogo and I am still waiting for the money to be paid into my PayPal account which should have been completed the beginning of may when the event took place. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. Viagogo were not able to supply them at the last minute and offered a refund. On the web site it claims I have been refunded so I cannot send an enquiry. Order ID [protected] Why is the price printed on the ticket different to what I paid? Note that Your payment may be withheld if you violate this clause. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. 2.10 Collecting Payment. Because of this action I am now out of pocket for the train tickets and hotel booked which totals 230 excluding the ticket cost, and all I wanted was to get my tickets amended so I can attend the altered location. I sent them a message on why will I only be paid 5-8 working days after the event, not when the buyer receives them. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours after the incident to report the issue. eventually got a call back at about 5 oclock to be told had to pick tickets up from a hotel and when we got there joined the queue.I am very upset at my treatment over this especially as we had to pay quite a premium on tickets and got a terrible service not knowing if we was going less than 24 hours from start. If this is also unsuccessful We will not offer a refund. It states that if an event organiser offers tickets to . We are not involved in the actual transactions between Buyers and Sellers. It's the same with ticketmaster resale, it states it clearly in the t&c's, and it can be a very expensive exercise if you don't go through with the transaction. 4.1 Double Posting and Removal of Tickets. Wendy Martin, I have tried to sell a concert ticket with them. Order number: 9164448 We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. All tickets were being sold for 80 with a 30 fee on top of each. The tickets were listed and sold for $267 in total. 2.8 Notification. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on the Site. If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to Contact Us to report the issue. I demand my money back as they never made the concert due to it being outside on the heat. I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. 2.11 Ticket Fulfillment. How do I unsubscribe from your newsletter? We often link to other websites, but we can't be responsible for their content. 6.11 Permitted use. Copyright (c) 2006-2023, viagogo AG. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. I confirmed the sale and wanted to ship the tickets over. I don't think you've got much to stand on here as you agreed to all of this as part of the service in trying to sell the tickets, I do think it's a little shady if they never told you how much the replacement cost fee would be prior to cancellation; Was there a warning prior to cancellation e.g. If you can't find your event, you can tell us about it here and we'll add it to our website You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. You may find other users information to be offensive, harmful, inaccurate, or deceptive. At no time do We provide the Buyer's payment information to the Seller. I was very annoyed by this as there was no warning and to make the situation worse when we went to the concert on Monday the ticket office said they would refuse our tickets because you had sold them for an unacceptable amount and they should have been 30 which is what they were selling then for on the door. 2.1 Requirements. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. 9 Jun 2022 . viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. viagogo charge for cancelling sale. I was mislead by viagogo and have been completely conned out of this money. A member who wants to buy a ticket first scans the viagogo database for tickets listed by Sellers that match the Buyer's desired tickets. Cancelling it so close to the event is not acceptable, as explained we are both self-employed and have taken the day off for this event. The tickets through Viagogo cost me over 300 sterling. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. Sellers will be able to see the service fee and taxes on our fees before completing the listing process and thereby committing to sell their tickets. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, ticket details through activation process, all in accordance with the process outlined in the help pages. - online tickets: afrikaans is groot south africa, didn't pay me for tickets sold through viagogo to adelle sale 9181945, Read full review of Viagogo and 1 comment. 2.15 Substituted Seat Locations. We may also first deduct any amount you owe us from any amount we owe you. I ordered tickets for 18/6/17 for the above concert. We reserve the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. What are the viagogo Terms and Conditions? The Sellers and the Buyers are hereafter jointly referred to as the Members. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. They should CLEARLY note that if you cancel your sale you will be charged with 50 euro! Stolen property includes items taken from private individuals, as well as property taken without authorisation from companies or governments. Copyright (c) 2006-2023, viagogo AG. Viagogo probably had to manually procure tickets on eBay or something. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. Can I cancel or change my purchase? Just before I paid for them a huge amount was added for VAT and 'costs'. You may find other users information to be offensive, harmful, inaccurate, or deceptive. We take no responsibility for such issues. 1.4 Modification. Yes No Contact Customer Support Regional Settings 2.1 Requirements. To register, You must provide your real name, address, phone number, and email address. It's not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. The authorisation will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. I called back of which a different agent explained the situation and no tickets were available. Tickets may be substituted with comparable or better seat locations without the Buyers approval. arizona high school rodeo standings; cryptocurrency tax accountant near me When booking on viagogo, even when you select the amount of tickets you want e.g. 1.2 Ticketing Exchange. If tickets are not consecutive, then the Seller must create a separate listing. viagogo allows individuals to sell unwanted tickets on its platform. 5.2 Violations, Termination and Suspension. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; 7.1 Ownership of Intellectual Property. We use you're site often and I am very disappointed with the lie you sold. How do I find tickets I've already downloaded? 1.1 Introduction. How do I change the email address on my account? We do not control the information provided by other users which is made available through the Site. I think they should refund the fees, and they should CLEARLY state, along with the very first mention of the ticket price, what the handling fee is. 5.4 Making Adjustments. We often link to other websites, but we can't be responsible for their content. You warrant that you are over 18 years old and have the legal capacity to make the transaction. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. I haven't received an email confirming my order. 3.4 Indemnity. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. Welcome to viagogo's online ticket exchange (the "Site"). Why is the price printed on the ticket different to what I paid? When I first saw the tickets on your site the price given for these were30 so 60 for two. I have contacted customer service more than a dozen times without specific answers. viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair 3.2 Other Information. As far as viagogo are concerned person A can not cancel listings on person Bs account. Editor, Marcus Herbert. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. viagogo charge for cancelling sale - jjbluesbar.com You warrant that you are over 18 years old and have the legal capacity to make the transaction. 2.8 Payment Authorisation. 7.3 Additional Policies. Your prices were miss leading and a scam. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost . My order ID is [protected]. Invalid tickets: If buyers are refused entry to the venue as a result of invalid tickets we may refund the buyer at any time. . The revised version of this Agreement is automatically effective after it is initially posted on the Site. 2.16 Claims under the viagogo Guarantee. viagogo AG is registered in Switzerland, Company No. Welcome to viagogo's online ticket exchange (the "Site"). By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. navionics hotmaps platinum east lake list; luigi's mansion 3 electrical socket locations. When I clicked to 'report a problem' thinking o could explain the situation, I just got a messaging saying the order had been cancelled followed by an email saying my card would be charged 20 (from card details I was told were only required for ID and would not be charged). The OP never checked properly on either of their accounts if the listings were cancelled. 4.3 Sellers Shall Not Include Promotional Material with Tickets. We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. viagogo charge for cancelling sale - discovermade.org It was too late by the time we received your email to book things in. I confirmed the sale and wanted to ship the tickets over. viagogo - Buy & Sell Concert, Sport & Theater Tickets I was then told by six people, spanning Friday to Saturday (currently 18:53) that they were about to 'go live' and be able to be sold any minute. Subscribe. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. You will need a username and password to access the Site and use the Services. Using the link that viagogo sent me I tried to cancel the tickets but could see no listing on my account, the whole process just takes you round in circles, you cannot contact them if you have no listing but if the problem is there is no listing then you cannot use their online forms. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. I've sold WC tickets more than a month ago and Viagogo doesn't pay me. I bought 4 and spent 440 whilst tickets are still on sale for 40 each. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. Note that Your payment may be withheld if you violate this clause. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. To post a ticket for sale on viagogo You must first register with the Site. They STILL are not active. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogo's agreement with Paris Saint-Germain .