Check oven light Error will remain in display until repaired and powered up. Very aggravating. The cooktop is only 9 yrs old. The 36" mirrored induction cooktop was on backorder when our other appliances were installed in March. Cleared with a mode change. The utensil being used has achieved a very high temperature that has resulted in a very hot glass plate of the induction cooktop. This is normal. Please, read our disclaimer before proceeding. Replace electronic range control After a few months, our induction cook top stopped heating. Replace power relay board, Check P9 and P0 on the power relay board and P11 on relay board and PCB. These cookies dont collect information that identifies a visitor. Take the same approach as you would take for the E2 error. The ventilation might have been blocked which has resulted in an overheated internal circuit. E9 Error in Induction Cooktop | How to Repair E9 problem of Induction cooktop?E9 Error shows induction cooker because of LC Capacitor was Damaged.Social Medi. Make sure the appliance has been connected as shown in the circuit diagram. Let it cool and resume cooking after some time. We use cookies to personalize and enhance your experience on our website. It randomly beeps and flashes an EE code on all the burners. However, only one item of cookware is shown on the touchscreen display. Replace the sensor or the failed circuitry component by following. The 36" mirrored induction cooktop was on backorder when our other appliances were installed in March. electronic range control (also called clock or ERC) and oven temperature sensor, Replace sensor if other components check normal. Very disappointing. Have had this failure problem for two years. The Thermador Induction Cooktop Cleaner, glass scrapers, replacement blades, and other cooktop cleaning accessories can be purchased in theThermador Accessories Store. This allows us to improve our website and personalize advertising for you. The chat feature uses third party cookies to preserve your session information. It is a full-surface induction cooker that is zoneless and has the ability to automatically recognize the cookware, regardless of its position. The surface temperature sensor circuit is open or is short circuited. Sounds alarm and resets to non-cook mode. Bought my cooktop in 2016. During this unprecedented time, our Customer Service Team continues to serve our valued customers with as little business interruption and as little delay as possible while taking precautionary measures to help ensure the health and well-being of our customers, employees and communities. Just when you place the pot on the induction cooktop and switch it ON, bang! If the message appears again, call Thermador Customer Support at. Check electronic range control (also called clock or ERC) functions, Replace relay board if necessary. Help us improve your experience by taking our optional short survey. Click here for Frequently Asked Questions regarding our supply chain. Thermador Appliance Error Codes Discover Thermador luxury appliances that have revolutionized the way we live and entertain with cooktops, steam and convection ovens, column refrigeration, and beyond. All information these cookies collect is aggregated and therefore anonymous. For more security, speed and best experience on this page please update your browser or use a different one. 75 F). Do not use cleaners that are abrasive or contain chlorine since both are corrosive to stainless steel. A famous technician named. Alarm sounds and resets to non-cook Troubleshooting: If a CI Induction Cooktop shows error code 22: Turn the home circuit breaker to the unit off for 30 seconds then back on again. This occurs when there is empty cookware on an active heating element. But sometimes, it is just a random karmic event that leads you to a non-functioning electric kettle. But not all of you have the permission to have an induction cooktop in your room, do you? Switch the appliance off and on again. (2 Reasons) What Is Charcoal Steak? The base of the pan may be warped. Reduce impurities for great-tasting water. If you click on "No Thanks", we will only use session cookies to improve user-friendliness and measure statistical reach. Make sure to place the pan over the center of the heating element so the heat is evenly distributed. The Coil panel is not connected well; circuit malfunction. used to deliver adverts more relevant to you and your interests. Check door switch wiring and door switch. used to deliver adverts more relevant to you and your interests. Learn more about the error codes that come with your Thermador Induction Cooktop. Watch the video to learn more. It randomly beeps and flashes an EE code on all the burners. Input voltage is low. For more security, speed and best experience on this page please update your browser or use a different one. Parts, Appliance Parts It is only used to improve how a website works. Disables clean mode in both ovens, allows cook and microwave. Turns heat off on failed oven only, micro not affected. 10FFCTKT01. Check wires between electronic range control (also called clock or ERC) and sensor. This means that the internal temperature is too high to work in, so the appliance does not work at all. Please note that depending on the settings you choose, the full functionality of the website may no longer be available. This may stop the flashing message/beeping and clear the display window. It finally arrived and was installed in May. used to deliver adverts more relevant to you and your interests. Check oven temperature sensor for normal room temperature resistance (1085-1097 ohms at 75 degrees F). Check wires and connections between electronic range control (also called clock or ERC) and oven temperature sensor, Replace sensor if other components check normal. If it sticks, then it should be compatible with induction cooktops. used to deliver adverts more relevant to you and your interests. IGBT temperature sensor open. The left two burners on my Thermador induction cooktop show - JustAnswer There are more than eight items of cookware on the cooking surface. I hope this helps you. 1. Thermador ERC Fault Codes Many failure codes are caused by a faulty timer (also known as the Electronic Range Control). A diameter between 3 and 13" is recommended. Disconnect the appliance from the power supply.2. Watch the video for a guided tutorial. Find the perfect fit for your refrigerator. The sensor under the glass plate is open. Refrigerator Parts, Frigidaire Washer The cookware may not be suitable for induction cooking. If you need further assistance, please contact Thermador Customer Support: 1-800-735-4328 . Remove the cookware from the control panel and you can continue to cook. It works just fine and when my wife is happy everyone in this house is happy. I never know how long it will take till I might be able to use it again. By using our site, you agree to our use of cookies. For more security, speed and best experience on this page please update your browser or use a different one. This may stop the flashing message/beeping and clear the window. See if there has been an overflow or something in contact with the control panel. This allows us to improve our website and personalize advertising for you. Im afraid to call a repair person because I am afraid that they will charge a lot and not be able to fix it. Check sensor for normal room temperature Step 1 Open the Induction cooktop and disconnect the temperature sensor. Check meat probe wire if pinched. We use cookies to personalize and enhance your experience on our website. Locate a Thermador technician or authorized service provider. Do not worry. The power may not be flowing to the socket. Deactivate the cooking sensor function and activate it again. Turns heat off on failed oven only, micro not affected, Disables clean mode in both ovens, allows cook and microwave, Error will remain in display until repaired and powered up. Help us improve your experience by taking our optional short survey. Remove the extra cookware. collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. Discover cooktops from top brands at Abt. The unit should make an audible sound and the display light should go off. This is normal. Please note that depending on the settings you choose, the full functionality of the website may no longer be available. Plate surface temperature sensor open. Also check P2 on power relay board for solder break, Lower oven over temperature while cleaning, Lower oven cooling fan air switch not detected, Replace air switch, replace cooling fan, check connections, check P6 on PCB control display, Check header P2 on PCB. The Thermador Stainless Steel Conditioner is available for purchase in the Thermador Accessories Store. Let the voltage stabilize and then you can turn the induction cooktop ON and resume cooking. Error Codes Thermador Oven/Range/Stove Fault Codes (Starting with E) Note: Depending upon the brand of appliance, there can be many different names for the 'clock' component. Check relay board transformer primary, E1 to E2 (140 ohms typical). 1. Tweet Control board too cold or too hot, or defective board. Parts, General Or this code could also mean that the internal temperature has gone really high and the cooktop wont work to further prevent any damage to the components. Select a product category below to view helpful, cleaning & care guidelines, usage instructions, troubleshooting tips, how-to videos and cooking tips. Parts, Kenmore Refrigerator Scratches - Unfortunately, scratches cannot be removed but your cooktop will continue to operate correctly. The cooktops cooling fan might have failed. THERMADOR - Range/Stove/Oven Fault Codes starting with an E, THERMADOR - Range/Stove/Oven Fault Codes starting with an F. I want to thank you for your quick response in getting the part I ordered to me. Learn how to troubleshoot like a Master Samurai Tech MASTER SAMURAI TECH Check relay board for damage: trace E6 to K2 & K3, and burned contacts K3 & K4, Repair electronic range control (also called clock or ERC). Thermador CIT36XKB Induction Cooktop System Failure Error Sounds alarm and inhibits cook modes, Temperature runaway detected (Bake/Broil: 600 700 F; Clean: 930 1000 degrees F). Check wires between electronic range Cleaning Help us improve your experience by taking our optional short survey. 1. If your cutout is only about a 1/4 inch from the edge of the metal trim it most likely is not sitting on the support tabs. transformer primary, E1 to E2 (140 ohms typical). They remember that you have visited a website and this information is shared with other organisations such as advertisers. F30 and F31 error code troubleshooting for ranges video | Range tips Web Frigidaire ReadyClean Glass and Ceramic Cooktop Cleaner. Switch off the fuse in the fuse box and have the appliance connected correctly by an electrician. If it sticks, then it should be compatible with induction cooktops. Text SUPPORT to 53730 for access to online resources such as owner manuals, servicer finder, FAQs, how-to videos, warranties, and more! Replace the 3V CR2032 battery. Display has Error code, Letters and/or Numbers - Product Help | KitchenAid We have taken steps to try to ensure that the cookies being used fit the descriptions used above and that the Accept or No thanks selection will honour your wishes but some third party cookies may still get downloaded. Thermador Appliance Error Codes | Appliance Helpers You may want to keep it away from direct sunlight. If the IGBT has failed, replacing it is easy. We use cookies to personalize and enhance your experience on our website. At Thermador, we continuously aim to improve our website and the information we provide. When the error message disappears and the electronics have cooled down sufficiently, you can continue to cook.