Processing and shipping fees are not refundable. If the above service is not working or your tracking number is not found or no results are displayed, please use the alternative services below. Well, I didn't cancel it. Take advantage of this offer and get discount price. Anyone can write a Trustpilot review. This review was chosen algorithmically as the most valued customer feedback. Visit the Cancelled Order page at Stoneberry.com and get your questions answered today. POOR CUSTOMER SERVICE! If it's for a summer home, tell us. Other terms and conditions apply. EECE It turned out it was the wrong one. All she wanted to talk about was my mother's bill. and other trademarks of USA TODAY are trademarks of Gannett Co., Inc. and may not be used without permission. Find your favorite in the new arrivals. Show Code, ElZB Phone number [protected]. Products used:None, I sent it back. * Available while stock lasts. Once your order begins processing, we are unable to: Cancel an order. Yesterday July 14 I received another phone call from Stoneberry asking for Elizabeth Wilson. They qualified me for 750 bux credit up front BUT I don't believe I'll get to "use it" Stoneberry given how P=Poor your web and phone service are so BAD! Now, isn't that a great deal! Shop for a cause during this sale. How can I get a promo code for Stoneberry? Get this offer right now. Not only has this not happened, but the company continued billing me up to $1,141.76 that the company is now wrongfully attempting to extort from me by tarnishing my good name, and wickedly referring the matter to a collections agency. Show Code. Shop now with 15% off. Tip for consumers:Don't expect them to show up on your credit unless you don't pay. * Available while stock lasts. So don't miss out. Just about all of the store like this? Based on our last check on February 2, 2022, Stoneberry was not offering in-store pickup. I suggest everyone to stay far far away from this place! At that time, I had a pending identity theft police report filed and I was told by Stoneberry that the account would be frozen and terminated. Just save up and buy it out right. Brand-Name footwear and clothing for men and women. Products used:Nothing.I sent it back at my expense because they wouldn't. Show Code, U7T6 I ordered some headphones and infrared thermometer which was shipped separately. Click to get coupon codes that really work. NEFT Scroll up and read the A Guide For Using Your Stoneberry Promo Code section to find out more. Everything from Kids Shoes, Items For Kitchen to Hall + Entryway Furniture. Shop and get up to 60% on clothing, shoes + bags at Stoneberry. Order # 86476354. So I went browsing on their website to check prices and products anyway. Stoneberry vast selection includes toys, electronics, home, cooking, health and beauty products, toys, and other well-known things that you can purchase at regular low costs. MY credit has not changed in years since my first order from Stoneberry years ago and my credit report/score is still good and Stonberry does not "Provide" a "specific" reason, (as required according to the Consumer Credit Protection Act), as to why the item was cancelled (it is vague to say the least and I have a right to know the "Specific reason(s)" for their decision Also, I tried to call them this morning and I was on hold for over n hour and was not able to speak to anyone there at Stoneberrys, ridiculous What kind of business does that to customers, I mean I haven't done anything or said anything out of the way to any employee there, so what's up? * Use the code to redeem this offer. Valid online only at StoneBerry. Very Very upset ! Prices subject to change without notice. A few days ago I was approved for credit with Stoneberry. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Stoneberry. The big reason why any online order would be cancelled is suspected fraud. I never ordered it or agreed to purchase or pay for anything. Horroble customer service. Try Code. So I decide to call stoneberrys to find out about the warranty only to be told I have to go to the manufacturer.. Shop and save up to 30% on furniture items at Stoneberry. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The quality, selection, and service customers receive at Stoneberry will satisfy them whether it is their first time shopping there or their fourth. Now's the perfect time to save money. You can send an email to service@stoneberry.com and they will be happy to help. Stoneberry is an online supplier of everything customers need to furnish their homes, including furniture, bedding, bath goods, clothing, shoes, gadgets, appliances, and even personal care or as seen on TV things. Stoneberry is a joke! The only information available on their website is the total cost and tracking number. Visite our latest StoneBerry promotions. But when they did a hard credit check it caused my credit score to go down 88 points! * Valid on sale styles. I purchased a carpet cleaner as a Christmas present. Stoneberry is home goods store that is headquartered in Wisconsin. By continuing to use USA TODAY Coupons you also agree to the use of these technologies. Im so unhappy and I feel so screwed! This is happened twice. A Guide For Using Your Stoneberry Promo Code. How do I track my package from Stoneberry? If the terrible customer service would have acted upon my request immediately I would have my game pack. Dont forget to apply a promo code from USA TODAY Coupons to save money on your next purchase from Stoneberry. What is the tracking number format for FedEx packages? Cannot be combined with any savings pass/coupon, extra discount or credit offer. If your order is cancelled before shipment, a notification email or letter will be sent containing cancellation information. * Cannot be used in conjunction with any other offers. They will tell you that your order was canceled, you tell them you did not cancel it, and they said say they need to look into it. I received an email from stoneberry saying I ordered something. I received a phone call from Stoneberry the first week of June. Enter the Stoneberry tracking number below to track and trace your order. USA TODAY Coupons is a destination that provides offers, deals and discounts at thousands of online retailers. There is no account number on the website. I have been ordering from themfor years it is over. Offer cannot be applied to previous purchases or used in combination with any other offer. Your one-stop shop for brand name electronics, home products, jewelry and much more! Walmart 100% Risk Free. So disappointed. Cannot be combined with any other offers. I am so disappointed in Stoneberry! Can't shop by phone at stoneberry access denied you can't Google stoneberry access denied! Cannot be applied to past purchases. Stoneberry is so poor they didn't even ask me why I sent it back Always paid on time. Shop for a cause during this sale. This coupon is selected just for you. Use the code and get extra 20% off clearance items at Stoneberry. Find your favorite in the new arrivals. Always respectful and nice. This service is provided by TSG Commerce, Inc. USA TODAY editorial staff are not involved in any of the content of this site. Offer cannot be applied to previous purchases or used in combination with any other offer. I pop the pot into a box and head for the post office to see how much this will cost meomg..$15.00 regular mail return receipt and tracking! Yes, Stoneberry does allow order changes & cancellations. We use dedicated people and clever technology to safeguard our platform. I ordered an item from stoneberry September I put down payment .. I have several items that I want to return. I mean why would my order be canceled knowing I have a credit I can use! 75$ for shipping a 1# box, 9$ for tax on shipping and 19$ for me inconveniencing them. Find out how we combat fake reviews. Just an FYI as I thought I'd get a positive when I was done paying it off but when I asked they just simply said they don't do that. A warranty should fully cover defective merchandise! Stoneberry is a nice online site that has a big selection of products from clothes shoes electronics to bedding. I do have to say that like the rugs. I ordered the projector a couple weeks before Christmas and I have not received anything yet Michael Ray , 1941 Pisa Circle . Not only have I never shopped with Stoneberry, I didn't even know who or what the company was until after receiving multiple pieces of junk mail (erroneous bills). Their prices are a little high but your products are high quality so it's worth it what you pay. My account shows plenty of ( AVAILABLE BALLANCE) When checking order status it said they needed a down payment that was more than 50% of the price of the tablet.customer service said they can do that at their discretion. Even Target would have given me the adjustment! * Selected items only. Stoneberry If you're ordering something as a gift, just write that it's a gift for whoever. Later that day I called there customer service department and asked for a supervisor. A unique promotional code that you enter will take precedence over any promotions from web advertisements. Check the, No. Fraudulent orders will often have IP addresses that don't match where the order is billed or shipped to, and it's likely the IP is either where the person with the stolen credit card is or the IP is just set to a random place in the US. I ordered an item (jewelry), on December 3, 2022 and the order was accepted today I went to website to check on status and it says "Item Cancelled". I returned all items 7 days after ordering. Cancellation or refund requests are subject to the refund policy StoneBerry is giving you 15% off online orders. If it happens again, you will be fitted with some concrete shoes. Contact customer care for any question. You can keep shopping and apply for credit during checkout. Check Stoneberry's website to see if they have updated their order tracking policy since then. I am done with ordering from Stoneberry. Hello brothers and sister welcome to my YouTube channel officialsandy1701This is my channel please support me I need your support always -----. Based on our last check on February 2, 2022, Stoneberry was not offering international shipping policies. Here are some small things you can do to make ordering online have 0 trouble. Why can't I use my approved credit after approving me, I placed an order and for the past 8days it was pending approval so I had to cancel and placed another lower than my earlier order. 6 a.m. to Midnight (CST), 7 days a week. Cancellation or refund requests are subject to the refund policy. Do your company sell zero turn lawnmowers, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Den of thieves! This is not only bad business but a load of crock.I am a customer of 5 years and when I placed my last order they ran my credit even though I have an account.This type of company is for people that need items with poor or bad credit but Klarna, Afterpay and others will also do the trick with no exhobitant fees attached.Paying them down then never ordering from them again. Don't waste time with them. As soon as you have browsed and are ready to purchase, go to Step 4 to find your discount. Is this your company? What are you waiting for! I called to ask if it could be applied to my current order and was told my order had already shipped and the coupon could not be applied. First time customer treated like first class citizens! Easy returns, I've never had to call customer service for anything. I emailed customer service who assured me everything was good. This sale is just what you need Just hours left to save. Then they will say that they Rachel rays cookware not all that is is cracked up to be or warranty or no warranty that is the question.. Yes the curtains were a thinner material but I was satisfied and are using them. You are getting something very special. StoneBerry is giving you 10% off online orders. We use these technologies to make it as simple as possible to use a coupon and save at your favorite stores. If that is the case, a new letter will be sent to you and will contain the new order number and down payment amount. As of February 2, 2022, Stoneberry does allow modification & cancellation policies. Being in a fixed income I can not afford a lot of things. If anything in your order looks odd, we will check the IP address the order way placed from. Hurry, shop now before you're out of time. Cripe! Through the usage of their Stoneberry Credit system, Stoneberrys major objective is to make its customers purchasing experiences cheap and convenient. Apparently there is no real warranty on these products at all. They can't tell me what the order was or where it was shipped; just want my personal info. * Use the code to redeem this offer. But yet they say I owe $97.11. website, where you can view order and delivery status details. Stylish footwear, clothing and accessories for women, men and children. Misspell my granddaughter last name on her graduation pillow. They take advantage of people who are already having a hard time. Discover roundup of must-own items for this season. Promo codes cannot be combined. Save and get up to 65% on all clearance at Stoneberry. What other shipping & returns policies does Stoneberry offer? Check the, Yes. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I returned it to them they never got it back.. they won't give me back down payment.. they expect me to still pay them I don't have the item.. You will see new markdowns for even more savings. Verification can help ensure real people write reviews about real companies. Click to see what's trending. has my order been shipped? First I get a recording.. Bla bla bla.. Mail the product in they say! So why would a legitimate order be confused with fraud? CT15 The offer is reserved for you. The This complaint was posted by a verified customer. Stoneberry How Does it Work? Whenever Stoneberry has a sale/promo, USA TODAY Coupons has your back and offers discount codes to redeem at Stoneberry. A mix up from supplier and shipping dept. Got a bill for $600+ and now letter from a collection agency asking for $800+. They charging 29.99 shipping. Show Code. I'm done with this company. As of February 2, 2022, Stoneberry does offer order tracking support. If you are using a mobile device, the promo code box can be found just as easily. So obviously her stuff is pretty much junk! How much credit score have to be for credit? I asked the supervisor to remove our address from there mailing list. The discount will be applied to your current order based on the last code you enter. New markdowns. Watch here for the latest and greatest offers and savings! Nothing but a tracking number. how you are charging me a late fines why??? Consumers complaining about Stoneberry most frequently mention customer service problems.Stoneberry ranks 128th among Bedding sites. That not right two time for cost shipping. Step 5: It is easy like 1-2-3 to save money with USA TODAY Coupons! Load up and score savings. Wrong sizes sent. order. Also, they make you pay to send a return. Knowing the whereabouts of your package, its expected delivery date, and. Collection removed am mason reinstated this is wrong, they changed the delivary process the driver left my package on the steps on so he says they admit that i never recieved it yet they want me to pay for it. Finally a week goes by and Monday I email again, the package was obviously stolen off the dock before FedEx could scan it or FedEx themselves took it. Here are 8 tips for writing great reviews. Shipping is crazy high. website : Cannot be applied to past purchases. At USA TODAY Coupons, we spend many hours each day searching for the best Stoneberry promo codes to save you money. View the, Yes. Approved orders are processed and shipped as soon as possible. I don't and can't see the small print on that, only read that I can get a refund. Coupons for Stoneberry were last updated: 14th February 2023. When I told the supervisor what the gentleman said to me she thought nothing of it. I'm not paying them please help me.. Click to discover your favorites. I have not had no problem with orders everything has been a ok I have had no problem making payments on line but when I tryed to make payment on phone they was quick to hang up in my face because I couldn't give my phone number on record my credit cards is stolen my phone was stolen they did not give me the time of day to speak in order to make a payment maybe the judge will when they take me court because of damage this cause my credit because they hung up on me didn't listen I'm taking a snap shot of this message and when I called just before this for evidence, They have not done good on my one of my order sunt me a letter saying they couldnt send my order but if I mail them 139 85 they will send it , so sunt them a money order havent got my order yet so I call them and ask what going on? RSHP She didn't. In the advertisement it clearly shows lighthawk neon mini and says lighthawk neon mini, but threr selling the lighthawk neon micro mini totally different drone, it's way smaller and a peice of crap.. They sent Show Code. They allow thieves of identity theft to use your identity, purchase goods sent elsewhere and Stoneberry will attempt to extort you for money! If you would like, we can cancel this order and place a new one for you. I ordered rugs and in time figured didn't get the I got a bill for 2 sets rugs I called and was cooperating with them I sent in 3 tracers 1 they got and was told got cleared up and would let me know I finally called to find I was put in collection unfairly and the repercusion of it is they closed my mason sgjhoe acct that was in good standing I hv l If we have to guess and any of the other information looks a bit off, then we might not want to gamble on being out merchandise and shipping cost and just cancel the order. View the, No. My payments have been on time, this company is such a rip off. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They just want your information to sell it, Products used:I ended up ordering off of Fingerhut, this company Stoneberry is a scam. How do I check the status of my Stoneberry order, package, and shipping details online? If offered by Stoneberry, dont hesitate to use their price match service! TSG Commerce, Inc. in association with USA TODAY, a division of Gannett Satellite Information Network, LLC. Check the, No. $20. Yes, their products are really cheap but there is a reason for that. CT15 My name is Debra Butler, can u tell me if my order has been shipped out. Please enter a valid email address. 2) If different addresses are needed, include the reason in the order comments. You can also contact the customer care relations department to inquire about the status of your They just want your information to sell it, So I sign up with stoneberry got approved for $150 credit made an order it went thru said it would be shipped off Jan 3rd and I wait for a couple weeks to get an email stating I wouldn't be getting that order to make another one I'm not understanding what's goin on anyways I go to make another order and it didn't go thru I'm not understanding it I have credit them let me have my order and stopp sending me emails and notifications stating I have credit to spend I can't tell because I can't order anything g, Tip for consumers:Stoneberry has junk and they will not send Yu your order they will say it's coming a month later but then after couple weeks of waiting they will say they don't have the order and that I have to order something else and wait even longer. I emailed customer service who assured me everything was good. Save and get up to 25% on selected health + beauty at Stoneberry. TSG Commerce, Inc. and our retail partners use cookies and aggregated, anonymised data to show you the most popular deals, offers and coupons when you visit our site. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. What the HELL I thought we were all human and prone to making mistakes. Exclusions: Use Vpn. * For full Terms & Conditions please see the website. This will be my last experience with Stoneberry and its 'sister' companies. No. Thank You. You can write to Stoneberry at their address here at, Stoneberry You will be paying double what the product is worth. Try Code. I informed him that was very inappropriate to say to someone who just lost .. his mother. order # 86655567. I could probably get passed a 30 down payment for shipping, not 60. Offer cannot be applied to previous purchases or used in combination with any other offer. Keep up to date on the current status of your package, any unexpected delays, and delivery information from your courier. Not valid on purchases of gift cards, previous purchases or redeemable for cash. * Discount automatically applied at checkout. I ordered comforters from them and they claim I received them, I have not received anything from them at all, I definitely won't order from them again on anything. You will be redirected to the 2023 Trustpilot, Inc. All rights reserved. This is a scam company! Price will go back soon. Check out the list of offers we have above to see which promo code best suits you. Approved orders are processed and shipped as soon as possible. Groupon The offer is reserved for you. Hurry before this sale is gone. The 12-digit tracking number format is typically used for domestic shipments, UPS is one of the most popular and reliable shipping companies in the world, but one question that many customers have is: what is the estimated, Are you wondering about the status of a LTL (Less Than Truckload) shipment you shipped using UPS Freight? TVAC If I had to rate this cookware on a scale of 1-10 I would give it a 2 To cancel unshipped items on a specific order, click on the related order number from your Order History page and use the Cancel Item link on the Order Details page. Be the first to hear about new offers, discounts, and promo codes from Stoneberry on their social media accounts. What is the phone number for Stoneberry customer service? I have been doing business with this company for sometime now and have never had a problem so far. Shop now with 15% off. * For full terms and conditions please visit the Stoneberry website. I paid $12.00 for shipping to send them back.After I got bills for shipping cost $18.00 only and refund jeans. Look for promo codes and deals on USA TODAY Coupons before making a purchase. * Available while stock lasts. Highest quality, lowest price. Tip for consumers:Don't use this company there are a lot of better ones, Products used:I was unable to use any products because they do not actually ship anything all they do is continue to tell you you have credit in order to get more of your information it is a phishing site that sells data unless you pay cash or credit they do not actually give you any credit as they promise. * For full Terms & Conditions please see Stoneberry website. Prices subject to change without notice. This certainly is not my relation with them.I will continue as long as this remains the result. Use the cancel Item link on the order . But it was not. were alerted in the late spring/early summer by me concerning a fraudulent account opened up in my name and that possible porch pirates were involved. I believe they owe me an apology for the way they treat someone who lost a loved one, Billed and put in collections I don't owe never riecfed it, Collection removed am mason reinstated this is wrong, warranty or no warranty that is the question, Read full review of Stoneberry and 3 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. My device was dropped on a concrete surface,, they never even ask for signature, lies. Show Code. Get this offer right now. Free Returns. Saving money while shopping at Stoneberry is possible with these tips and suggestions: Stoneberry top priority is to satisfy their customers. Also being billed for 6$ in interest. I entertain a lot and I watch a lot of cooking shows! Terms and conditions apply. This will surely increase the credibility of your complaint. I have to mail the product in at my own expense and then wait 6-12 weeks for them to determine if it is a manufacturers defect before they tell me the outcome and I if they think its not a manufacturers defect I dont get another pot but dont get my own pot back either?. Item said shipped however after 3 days the package was still never scanned as being picked up. Stoneberry denied me credit. Just hours left to save. Try Code. My last order was for a tablet. We use these technologies to make it as simple as possible to use a coupon and save at your favorite stores. Based on our last check on February 2, 2022, Stoneberry was not offering international shipping policies. Knoji is a social discussion platform that's 100% free to use. StoneBerry is cutting prices. Stoneberry Customer Support Section:-Phone Number: 1-800-704-5480 Contact Email: service@stoneberry.com Support Timing: 6 a.m. to Midnight (CST), 7 days a week. Try Code. Show Code. Step 4: Enter the code selected at the Stoneberry checkout. Can I edit or adjust my Stoneberry order? * Offer valid for a limited time. Show Code, lzb1 Click to see what's trending. We use these technologies to make it as simple as possible to use a coupon and save at your favorite stores. All of their items are overpriced and they don't ever offer free shipping like most other companies. 4) Turn off your VPN when placing the order. * For full Terms & Conditions please see Stoneberry website. So just writing 1 brief line about why these don't match up goes a long way. I have been a customer with stoneberry a couple years. Well, I didn't cancel it. View details. Tip for consumers:For print to be larger on return items. CT47 Very inviting online store. Click to shop new arrivals, sales and clearance. Cookie Policy. It's wasted time for us, it's obscenely annoying for the person who placed the order, the best thing about online shopping is not having to deal with anybody, and it's just a headache all around. I am so upset I would like to call rachel ray herself and ask her if she backs her products at all.. Then I find out there is a tea pot recall! That sound like take advantage of cost shipping. * Cannot be used in conjunction with any other offers. How many days do I have to cancel? So I buy from stoneberry and can make payments. Visit StoneBerry to get The first drop of new arrivals. Never heard of this company before I got these letters. To cancel unshipped items on a specific order, click on the related order number from your Order History page and use the Cancel Item link on the Order Details page. This new policy is unfair to the consumer. I see all this bad reviews I'm not going to order here like I was u guys don't even answer your reviews. What supposed to be the headphones was not what ordered. So what do I have? Shop early. Show Code. CEASE and DESIST. You can make a purchase online 24 hours a day, 7 days a week. I never even provided them with a payment method. Shop the Lowest Prices on your Essentials. This order was over $500! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.