When the switch happened from sprint to t mobile it didnt work at all and my family was left without phone service. Lived in the same location for 7 years. If youre like a lot of T-Mobile customers youre in a contract and cant just change wireless companies. Required fields are marked *. If your legal rights are affected by a class action, you usually will only need to get involved once the case settles. Before commenting, please review our comment policy. A class action settlement has been proposed in a case against T-Mobile US, Inc. and T-Mobile USA, Inc. relating to a data breach that T-Mobile announced on August 16, 2021. A cyberattack launched against T-Mobile exposed the personal data, including social security numbers, of at least 47 million current, former, and prospective customers. Settlement Administrator (s): Rust Consulting . T-mobile sucks and sprint should have never joined with them. I want to get away from them. We make no representations about the qualifications, competence, or credentials of any participating lawyer or processing organization, and we have made no judgments about them. 5 months into a 2 year T mobile contract with 3 phones and a balance due we lost service due to an arbitrary and unannounced shutdown of a shared sprint tower. I have 5 lines and its all the same. This just happened recently and TMobile stated it was not their issue to resolve, even though the issue was only with TMobile customers with these particular phones. I dont have 5 G service in the area of Arizona where I live so its useless. I bought a brand new upgraded phone & was given a new T-mobile SIM card & never had any service whatsoever (cant make a phone call, send a text, absolutely no data, etc). The number of users whose personal information might have been compromised in a recent cyber attack of T-Mobile has climbed to 53 million, as the telecommunication company is hit by a pair of. They did the same thing to me. For more on how to use arbitration to take legal action against T-Mobile start here. T-Mobile says the plans don't have hidden fees, but there's an early termination catch the company isn't being forthright about, according to the lawsuit. T-Mobile says that the information stolen from the additional customers did not include social security numbers and driver's license information. They are comparable to aol 1.0 Im NOT happy and will be switching companies. Boost mobile has done this as well. Who: Verizon and T-Mobile have been involved in a number of class action lawsuits recently. What am I supposed to do and the only thing they can say is were sorry for the inconvenience for all the troubles youve been going through Ive got every message you can think of but now its escalated again I spent over 12 hours text messaging these people. How do I join this suit? Please sign me up and share this information. So, customer service guy told me that I need to upgrade to a new phone, because this 4G is NOT going to work no more. I have screen shots of my speed test iver the last 2 months No, there is not a class action suit against T-Mobile. Now my bill is 100$ more than what I agreed on. Same! Although we go to great efforts to ensure that our material is accurate and helpful, if you want professional assurance that our information, and your interpretation of it, is suitable to your specific circumstances, we suggest that you contact a lawyer. Do You Qualify: Uber, Lyft Driver Sexual Assault Lawsuit Claim Review, Numbers from the Social Security Administration. I lose service all the time. How about they keep the old service and not shut it down before they could provide what I pay them for? While T-Mobile has offered two years of free identity protection services, attorneys believe this offer is not enough to compensate people whose information was exposed. You are signing up to take part in whats known in the legal world as mass arbitration. Mass arbitration occurs when hundreds or thousands of consumers bring individual arbitration claims against the same company, at the same time and over the same issue. My wife and I were told to switch to 5G for better reception but it was necessary to change our phone numbers. With none in my home or job, Im in the middle of the city and have internet go out all the time. Yeah its getting bad I even asked for them to buy my phone back so I can go to Verizon. There is no guarantee that the legal services or claims processing to be conducted will be of higher quality than legal services or claims processing provided by other attorneys or claims processing groups. Start your claim now! PLEASE, ADD ME! Sprint T-Mobile representative told me all of this after I had bought a Samsung due to the LG I had been broken more than once and on the second time it couldnt be repaired. They tried to sell there WIFI service but would be useless if you cant get phone service. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, how to use arbitration to take legal action against T-Mobile start here, Low to non-existent coverage in areas they claim to serve, Deceptive marketing tactics to gain new customers. How do I get on this class action law suit? Mine goes only to 4 g. Add me please and thank you. may have had the same 5g problem. T-Mobile noted that none of the stolen files related to former Sprint prepaid or Boost customers and that there is no indication that the exposed information included customers financial, credit card, debit or other payment information. drop calls, wont let me call out, and family and friends say they call and goes straight to voice mail. Seem weird so I try to put I pay on the due date. GETTING LEGAL INFORMATION IS NOT THE SAME AS GETTING LEGAL ADVICE. Yes I want to join the class action lawsuit. Yeah this is really getting ridiculous. T-Mobile's negligence was responsible for millions of customers' personal information being exposed in 2021, according to a class action suit. Add me. In December 2021 I made a mobile phone purchase over the phone with T-Mobile. Tayler Walters works with consumers in class action lawsuits to combat unfair business practices by corporations. People try and call and my service says that my phone is not in service, which it is in service and my bill is not what I signed up for. Our service doesnt exist were we live. 2:22-cv-00843 in the U.S. District Court Western District of Washington. Long story short had to call every month to have my bill corrected. I have the text message on that one. Our attorneys are also working hard to recover compensation for victims who opt-out of the settlement to try to receive a better deal and hopefully more money. "}},{"@type":"Question","name":"Is there a class action suit against T-Mobile? Our connection to the industry is what sets us apart: we cover lawsuits and investigations . T-Mobile says it has begun sending communications to those affected by the breach. Is this even legal? Box 7635 That you could make it resolved in a few days is wonderful. It has been seen that people have . Now heres the 7th month and they decide the promotional prices will not be applied. I had Sprint for many years. Top Class Actions is neither a law practice, a lawyer referral service, or a legal services package with pre-paid legal services. r/NWIDA: The National Wireless Independent Dealer Association. A community for independently owned wireless stores, cell phone sales and repair shop I havent canceled because Ive been with TMobile so long but tired of the shity service. We dealt with this for 7 months before finally just giving in & paying off the bill just so we could switch services. 36 N. Jefferson Street This is why some attorneys have decided to handle the breach on a mass arbitration basis. T-Mobile customers could now be at risk of identity theft and fraud for many years to come, and legal action could help compensate people for the cost of these additional damages. The information obtained may contain sensitive personal information, including: The stolen data for T-Mobile customers included . Please add me. Now Im paying for a $900 5G capable phone that SUCKS! I will have them all print out every last one from March all the way till now. Add me plus they sold me 3 Galaxy watch 4 LTE that wont work on their networks before the merger. Certain states give citizens up to $1000 for helping to enforce their data breachlaws. My daughter and I have a shared phone plan we started off with sprint.Sprint never told us that they were bought out by tmobil. If you complain about this enough to these I dont know I dont even know what to call him anymore. Service is terrible and bill is not what we were told when switching. I have been with sketchy service since March 2022 and without service at my home since June, I inherited TMobile by way of Sprint. Our co-founder walks you through how FairShake works to help you take on big companies like T-Mobile. At this point, attorneys working with ClassAction.org are no longer accepting claims on behalf of consumers looking to pursue arbitration against T-Mobile. A nearly $500 Million class action settlement has been agreed upon with T-Mobile. I went from 4 bars 4glte to an x through my bars and ZERO service on July 1st. T-Mobile reset the PINs associated with these accounts and is also offering additional protection services like McAfee's ID Theft Protection Service and Account Takeover Protection capabilities for all customers. You will file your case yourself, may be able to represent yourself. By clicking Sign up, you agree to receive marketing emails from Insider Sprint before they moved to tmobil (or tmobil were not were not sure at this point.) Attorneys working with ClassAction.org would like to speak with anyone whose personal information was exposed in the data breach announced by T-Mobile in August 2021. 2023 FairShake. I literally asked them to take this phone and buy it back off for me. David Berger represents consumers in class actions with a special emphasis on data breach, privacy, and financial services litigation. Never the less they still owe me $ 321.04. T mobile over Charge me too I would like to be added to the lawsuit. Other information compromised in the attack includes: The disclosure of this sensitive information puts T-Mobile customers at substantial risk of identity theft and devastating financial fraud. Thank you. Add me please, my phone is not giving me connection. She also leads the firms Voting Rights Task Force. There is a 45 mile stretch in my area now where there is ZERO service. As we are in a rural and terrain subject area so all comunications including wifi hot spot and 911 were cut off and went from 3 to 0 bars. It was explained as an error that they had no resolution for & gave me a $10 credit for my inconvenience! Myself and 20 others were without service.. please send information to join suit.. Sign me up. My service has gone to almost nothing. The But maybe the service you actually received was something quite different. How can I get in on this lawsuit? We do not support or suggest any of the networks third-party claims processing companies, lawyers, or law firms. "We are continuing to take action to protect everyone at risk from this cyberattack, including those additional persons we recently identified," the company said in a statement. No service. Class Action Lawsuit Settlement Amount (s): $14,000,000 = $4,500,000 in attorney fees + $7,000,000 to Claimants +$2,500,000 in non cash benefits (free minutes, text messages and HotSpot usage) - settlement administrator expenses (identifying and paying the class) - $1,000 to the lead plaintiff. This website is not intended for people of the European Union to read or use. I will say I have had no problems when it was just metro pcs which I had that for years when I lived in Florida were metro started its just irritating and I feel like someone else has control sometimes over my phone, I find TMobile online 5g gateway. T-Mobile announced Friday it had discovered that another 5.3 million current customers and 667,000 former customers also had their information stolen. And why is it not in the sytem? He alleges T-Mobile developed its 5G launch without disclosing to its customers including former Sprint customers following the merger between Sprint and T-Mobile it intended to shut down older networks without adequately addressing network incompatibilities for numerous devices dependent upon them. The shutdown of Sprints 5G network left approximately 75,000 sold 5G phones without the ability to receive a 5G signal. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. ClassAction.org is a group of online professionals (designers, programmers and writers) with years of experience in the legal industry. Our service has been limited in function for two months. Why: Class action lawsuits and settlements involving T-Mobile and Verizon have collectively revolved around claims related to accessibility, service and billing. And changed our equipment contract from 6 months to 9 months just so that they could say we hadnt paid our devices off. The T-Mobile class action lawsuit is Jose Moreno, et al. Pittsburgh, PA 15222 If you are a T-Mobile customer, or have applied for service with T-Mobile in the past, your data may have been compromised in an August 2021 data breach. I have written FCC about 40 or 50 times with no results. Reliable reporting indicates that the T-Mobile breach affects 7.8 million current customers, 40 million former customers, and 850,000 active prepaid customers. You could increase your chances of not only getting your problem fixed, but a possible monetary settlement. "}},{"@type":"Question","name":"Can you sue a company for data breach? News of a massive data breach began to make waves on Sunday, August 15, when Vice.com reported that hackers posted on an underground forum claiming to have data of millions of individuals for sale. You must contact the I went through interruptions with phone service to no service at all and to buy new phones for service. There is no date in sight for them to return my service. Money spent for repairs, monthly rental/lease payments still being paid, had to pay off the broken phone, and still have issues with phone I had to buy. We were told the service would improve and it has worsened. Contact Shamis & Gentile, P.A. Im paying for a service that Im not even getting. I called them MULTIPLE TIMES and they had the nerve to tell me maybe I will have service in a year once towers are updated. I never received the $200 credit for upgrade promised in store due to customer service error. I was not informed about the pending change when I bought this phone. My service has been terrible. Its possible that the information collected contains sensitive personal information, such as: WIRED warns that the combination of data acquired by the hackers may be a perfect storm for SMS-based phishing attempts. Since the breach, attorneys have been working to help make sure T-Mobile is held accountable for failing to properly protect the private information of millions, who are now at a heightened risk for fraud and identity theft. Most recently, in December 2020, which affected 200,00 customers and disclosed phone numbersamong other information. If you're ready to file a lawsuit against T-Mobile, don't look for a class action lawsuit. Privacy Policy | They say it never happenned whic is a lie. If you qualify, Top Class Actions' lawyers will contact you after you fill out the form to determine if you should file an individual lawsuit or a class action case. How can I file a lawsuit? They will not give refund after I did not receive service. I have trouble Day one. TMobile ruined my life with their 5G network upgrade extortion and blackmail scam! Easily worst customer experience Ive ever had with a company.