However, we do suggest changing the activation phrase or hot word for either device. Yesterday my Google Home speaker in one room played 'Radio 4 Extra' when asked for 'Radio 4'. A known issue with some Google Home devices, this occurs even if a user places it directly beside a router or antenna. That's the only connection I can think of. A smart display packs all the fundamentals of a smart home device on top of an easy-to-use interactive touchscreen with speakers. To rename the playlist: Go to My Collection and tap the name of the playlist you'd like to edit. Fortunately, Google support on Twitter has acknowledged this issue and said that they are working on a fix. Please try again later. I understand your concern and would be more than happy to help look into this issue. When i ask it to play a specific radio via radio frequency it plays the one i want and is on that frequency in my area. Hey Jake, Yeah its still happening in Australia with triple j. Heres a closer look at the best smart plugs of 2023. On your mobile device, turn the Wi-Fi off and perform a complete shutdown. Sorry for the late reply. tambm um importante difusor de . We recommend a complete restart, which will require you to unplug the device and wait about a minute before plugging it back in. Cookie Notice Thanks. Same problem here with BBC stations if I ask for "BBC radio 4" it plays "BBC radio 4 extra". You can turn up the volume at any time by saying, OK, Google, turn it up. Some Home and Nest devices also have onboard controls you can use to change the volume (and which may have been accidentally used to lower it). So again. ie All oldies Hit 45s and click on it. It appears to guess before I have finished speaking and therefore gets it wrong.Its also got worse in that "play Radio " now starts a Youtube playlist, I have to say "Stream Radio ", Individual, group, it does the same every time, repeats what I asked perfectly but plays KUBE and that never changes eitherI ask it to play The Jet and it says ok playing The Jet and always plays KUBE and yes in every manner, I feel like I have to wait months just to get another off the wall question, the next question yes I've tried that please skip ahead to the solution. Please let me know if youare still having any trouble from here, as I would be happy to take a closer look and assist you further. Yes, it is still playing the HD2 version of the station as opposed to the HD1, even using the correct station call sign. Today both play 'Radio 4 Extra' when I say 'Hey, Google, play Radio 4'. Once it's available through either of those places, listeners can tune into your broadcasts. Thats why weve put together a list of some of the more common issues with the Home speaker, along with a few tips for making things work right. If you're trying to play a specific song, playlist, artist or album from a particular music provider but your Google Nest or Home speaker or display plays the incorrect selection, try the following. Im starting to regret buying the Google hub set up. I assume there is a mapping problem with the stations and their underscoring channels. You do not have permission to remove this product association. Additionally, verify that the Google account is able to answer questions regarding calendars, flights, and. If you find that the internet is working correctly on other devices, we suggest trying to reboot the Home device itself. You do not have permission to remove this product association. It used to work but no longer. Thank you for your patience, I look forward to your response. This, to me, indicates that Google has something mixed up, and you may have to submit a feedback report to Google. Now it's in Favourites, so next time if Alexa doesn't understand you Just open your Alexa App and go to TuneIn Favourites. Plenty of big names (like Amazon and Wyze) are producing smart plugs, but theyre far from your only option. Is it becuase it doesn't know which service to use (Tune in or BBC Sounds) I gave up andreclutanly use Alexa. and writing to them there as this is a question that they would be able to help answer. It would really help us isolate your concern since it's been happening on multiple radio stations and networks. 11:19 PM. Also try putting the command in a routine. For me, it doesn't choose the local version of my radio station now. The workaround that works for me is to specify the frequency, eg, "Hey Google! 06:35 pm (IST): Users are again reporting (1, 2, 3) an issue where some TuneIn stations are not working on Google Home. Tap Assistant settings then tap Your data in the Assistant. It appears to be guessing / stopping listening at a certain point which is why presumably it gets it wrong. (model name, generation number), What app/company are you using for your radio service? Open the home tab by tapping the icon of a home on the bottom left corner of the app. Thanks for bringing your case to our attention. The Home may not connect properly to the network or may not maintain a reliable connection. Tap the Devices button in the top right corner of the app or tap the hamburger button in the top . Then I click Cast inside Chrome menu, and I choose the device. Under. If this sounds like a lot of work, unplug the Home device. Google Home recently learned to recognize. Is there any solution? This action can help prevent frequent app freezes or crashes. I went in to settings and tried to change which app it uses to steam radio, but couldnt. If you're using Google Chrome and you're not seeing the black play bar at the bottom of the site please try resetting Google Chrome to the default settings. I choose the desired radio station I have the same problem with any bbc or absolute radio station. Yep, stil very anoying. Worked for the last months and today in the morning stopped streaming TuneIn channels. Now if I say 'play p4' it plays the p4 gottland station (from the other side of the country) and says 'sorry I don't understand' if I say 'play p4 uppland'. I think I solved the issue. Beyond giving you remote control of your outlets, many smart plugs allow you to set timers or monitor your electricity usage. I think Google is anticipating what you are going to say and assumes something other than what you said. Hi Juni. Google Chrome instructions Mozilla Firefox instructions I have tried giving it a specific name in routines, but it doesnt wotk when i say to play that as an alarm. 8. Choose Reboot, and then confirm with OK . The NRL formed in 1998 as a joint partnership between the Australian Rugby League (ARL) and media giant News Corporation-controlled Super League, in the aftermath of the 1990s Super League war, in . (Source). Big List of 5-Letter Words for Scrabble, Words With Friends, and Wordle: Over 6,000 Words. Press J to jump to the feed. The stations are still available on TuneIn, but apparently they switched from MP3 format to HLS format 3 days ago (reported by TuneIn as AAC). I got the correct station after many months of it playing the wrong station. Logged Print Pages: [ 1] They are known as HD1, HD2. Select the option you are having issues with and help provide feedback . I wanted to follow up and see if you are still in need of any help? Open the Google Home app on your iPhone or iPad. I want NPR from Grand Rapids, MI and instead get NPR from somewhere in MN. 3. Honestly@Juniif you're not going to bother reading the whole thread just don't reply. Best regards,Jake. A User community for smart speakers and displays from Google Home/Nest and their related products that use Google Assistant. Itwas also happening with my our other google devices. Would you mind if I ask if you have already tried to factory reset your Nest speaker to its default and original settings? Select the station from the results and tap to Play. Please let me know, as I would be happy to assist, and answer any questions you may have.Best regards,Jake. Check that you have updated the Google Home app on your device. 12-16-2021 Yes, this is the same as I'm experiencing. google home devices plays the wrong radio station, For a time, the same was happening with BBC Radio 2 which kept playing the Welsh version of same channel, but that doesnt happen anymore. Select the default music provider you would like the Google Assistant to use. But I agree with scrambledheads, I feel it's trying to guess what I want before I actually complete my command. - edited I have the same problem, it randomly started working for a couple of weeks, but is now playing the alternative station again. Chiming in to see if the behavior when playing a radio station persists? When I ask it to play bbc radio 4, it now just says that it cant find it. Yesterday my Google Home speaker in one room played 'Radio 4 Extra' when asked for 'Radio 4'. The next day they all disappeared and can't be found by Google Home any more. Finally, go to the station's website and see if there is further info there. And all they can do is wait for the fix to arrive. ", If the provided station is inaccurate when asking for frequency,try to add the name of a nearby city. Is this is result of local accents and talking speed? The repeated questions and basic troubleshooting tips are getting really old.yes again I have tried it allaside from throwing everything out and trying Alexa. Its the same for me on my google nest mini, use to be able to hear local radio stations from TuneIn but it will not longer play, and will play other stations in Canada instead. That is not great to hear that your Google Assistant is not playing the requested radio station. Does the same issue happen when you use the Google Assistant app on your phone/tablet? Whole house audio and then some Hass.io Play Radiostream Playing web radio stations on chromecasts it looks like something that may need to be investigated deeper by the google home team on the back end. I open tunein on chrome (phone or pc) To set a default playback device: Open the Google Home app for Android or iOS. Hope the previous post helped. For me, I am in Washington state and I say, "Hey Google, play 95.7 The Jet on IHeartRadio".95.7 The Jet is a 70's/80's/90's hit station. I've been interested in tech for as long as I can remember. Is There Any Other Way to Turn It On?. Thanks for the response. In the UK I have the same issue, I have Home Mini's, Nest Hub and they all 8 times out of 10 play "Radio 2" when I say play "Radio 6" I don't know if it is assuming something about my demographic and trying to be clever as "Two" does not sound like "Six" especially in my North Eastern / Geordie accent I'm sure, An update I contacted support directly (I subscribe to Google One) and got the (not unexpected) advice to reset one of the devices this seemed to work at first (a google mini) but has reverted back to type and didnt work at all on the Nest Hub, Same issue. The issue is that Google uses TuneIn in the UK, but TuneIn only recognises BBC Radio 2 Wales or BBC Norfolk. It is the speaker sending the information to TuneIn that is the problem it should be using BBC Sounds. Designed to help you control the various smart devices and Google services in your life, Google Nest smart speakers function similarly to Amazons Echo speakers except, you know, for Google stuff. So saying CBN Radio seems to get the St. Johns NL feed. @Mertonia, thanks for posting, if this is isolated to one radio station we suggest for you to contact them directly and get some feedback on what keyword you can use to play their radio station. (Source). Scroll down until you see Web & App Activity and. Same issue. There has been multiple artists, but always the same genre. Download for Android. I have a problem with my google nest mini. My Google Home Screen played Radio 4. Now it should respond to your voice commands. If I askk for BBC Radio 4 it palys BBC radio 4 extra on Tune in, if however I ask for BBC radio on a pseaker group it play the correct station via BBC sounds. I did download the TuneIn app and repeatedly try to connect to the proper station using that and to be honest I'm not sure that it helped. I can listen to it on TuneIn in my phone (so the radio station is working). This was funny but not overly concerning. If it is, try turning the smart device completely off, then pair it again with Google Home. The best Google Assistant-compatible devices, Try rebooting the device. Whenever you request to play St. Louis Public radio, specify to play on NPR. Tap on the Edit icon below the album art. I would be grateful if this could be fixed. @scrambledheads, @PocyHake, apologies for the misunderstanding. Worked perfectly for first 2 years after getting 2 Google Homes and 1 Alexa. Search for a radio station in the Music app. This works correctly with the assistant on my phone though. I understand that you can't do anything about this but would love to see some form of escalation given that so many people are reporting this issue. Any ideas? With this FM radio app free, you can easily listen to AM FM local radio stations and radio channels from your hometown or other places. If the microphone is off, four yellow lights will appear on the light . In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. It stopped tuning into Gander. For the most part, the service works fine although it does go down or stops working at times for all users, which is common for such applications so theres nothing to worry about. The even more bizarre thing is that KUBE 93.3 was a rap/pop station here in Seattle that is no longer. I assume you mean KUAR 89.1 FM. Im in the UK and it doesnt use Tunein, weve had nothing in the way of support about this. (example: iHeartRadio, TuneIn). I would suggest visiting ourGoogle Assistant Forum and writing to them there as this is a question that they would be able to help answer. Click on the music bars at bottom 5. 12-21-2021 Just started about a week ago. This has been going this time for about 2 months. As usual, well keep track of the situation and will post an update once there are any new developments regarding TuneIn not working on Google Home devices. Open the Google Home app . Press question mark to learn the rest of the keyboard shortcuts. Locally its 640am and 88.5fm. One of the best ways to protect and monitor your home, whether you're there or away, is with a smart home security camera. Maybe this is a TuneIn issue? "Listen to ". I am using a temporary solution(maybe helps): What type of Google Home/Nest device do you have? Google Home can't recognize that you want your local radio station, and it'll play you the main station with the same name unless you specify it. Click on Queue at top 6. Clear search After making sure the Home is updated, your best bet is to reboot the device and see if music plays as it should. Why don't we give it a few more days and see if TuneIn confirms a resolution. It would help a lot if you could do factory reset on your Nest speaker to revert it back to its default and original settings. Up until a couple of days ago "Hey Google play Absolute Radio" used to work every time, but now it's started playing one of it's sister stations, Absolute 80's. Absolute Radio still exists in TuneIn, and our hub is detecting our input correctly, but it's deciding to play a station that's a partial match instead of a complete match. Sims 4 freezing or lagging after v1.88 Pronouns update, issue under investigation, [Updated] Microsoft Outlook quick actions (Delete, Move, Mark Unread) location change leaves many frustrated, demand option to revert. For more information, please see our This makes them surprisingly versatile while still carrying an affordable price tag. Sometimes plays wrong radio station. Select the three-lined menu at the top right of the next page. Additional Info : Item Dimensions: . And I can't get it to play the correct one at all! I just ask Google to play the radio and I get the station that I want every time. Recognizing this may warrant a dive into specific IP data, its always a good idea to enlist help at this point. It would help a lot if you could factory reset just one Nest speaker for us to test it out and see what happens. I made a shortcut for this exact situation by adding Play KUAR from Tunein radio. I have tried just Iheart radio The Jet or Iheart radio 95.7, it always repeats exactly what I've said and it's correct but it then plays 93.3 The KUBE and The Jet is an active radio station on 95.7. Try moving it away from TVs, radios, and other vibration sources. Help. New updates are being added at the bottom of this story. Is there any way of fixing this, or is this a Google/TuneIn issue that they need to fix? I gave this a go with my problem but I still get the station in a different time zone (either a half hour or 2 hours behind). Have a great day. I assume what is happening mostly (as it is mostly if i'm not careful) is its not hearing the last word because it thinks it knows what I'm going to say. ". 12-21-2022 Does the same issue happen when you use the Google Assistant app on your phone/tablet. That was one reason I bought the home because my radio signal is weak. In the app, select the. I ask it to play WRAL FM 101.5 Raleigh HD 1 and it playsWRAL FM 101.5 Raleigh HD 2 through tune In. The even more bizarre thing is that KUBE 93.3 was a rap/pop station her. Get an answer from an expert on the Google Home Help Forum. Clearly everyone is still having the same problem. KUAR is the normal news station, and KLRE is a dedicated classical music/jazz station. To change the hot word, go to the device and. I am glad to hear the issue has been resolved. What changed and why did Google not test to make nothing was broken. Verify that the Google Account shown is the one linked to your speaker or display. Listen to radio With Google Nest and Home speakers and displays, you can use your voice to listen to terrestrial and internet or satellite radio stations through speakers or displays, or. For the past 18 months we have had a Google Home (got another in the past few days to replace one of the Pure radios). It is a glitch with the google players. I think its called CBC Radio 1 Gander-Grand-Falls. There are multiple "BBC Radio"''s so that wouldn't work for me (presumably that just plays Radio 1 or BBC world depending where you are. 05-11-2021 02:56 PM. Stay close to your new device, at least within several feet, while you are connecting. You can reset this by going to the Alexa App > Three lines in the top left corner > Settings > Scroll down to Music & Podcast > Select the service > Disable skill. Any ideas? https://support.google.com/assistant/thread/123336954?hl=en, https://support.google.com/assistant/thread/147217470?hl=en, Which Google Home devices are experiencing this issue? I went in a built a shortcut to play that exact station as well, but that didnt work either. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. What I have started to do is draw out my syllables or leave a small gap between the words. I am convinced it's a TuneIn issue not a Google issue. I'm the same I moved away from Amazon a few years ago due to performance problems but at least it worked all the time every time. Please provide a valid email address to continue. There could be interference or other issues with the current position. But now I get the sister station from another city in Newfoundland. KUAR is the normal news station, and KLRE is a dedicated classical music/jazz station. Is the problem only happening on certain devices, like Google Home refusing to turn on your lights? But now it seems that some Google Home users are reporting that TuneIn has stopped working on their devices recently. I have the same issue since months ago, workaround is to open TuneIn, select the radio then Chromecast, tried all sort of shortcuts trying to be the most specific possible but it doesn't work. When i ask it to play a specific radio via radio frequency it plays the one i want and is on that frequency in my area. Thanks. But one often overlooked category is smart plugs tiny devices that plug into your electrical outlet and give your dumb electronics the versatility of a modern smart home device. After you . I am using the google home & nest and it is going through tunein to play the station. They all have the same problem. Press J to jump to the feed. I am also having the issue with my google assistant playing a different radio station than the one I ask it to play. The default phrase OK, Google prompts the Home and other Google devices to listen. What type of Google Home/Nest device do you have? Check to see if location services are enabled for the Home app on your device. While users await an official fix for the seemingly unfixable problem, theres a workaround shared by a user that you can try out for yourself too. If you discover that you have other smart devices in your home that are malfunctioning, double-check if the internet is up and running before entirely restarting your router. Nice find. it plays perfectly if I set my Google home as the default player, but if I have my Sonos set as the default, then it plays BBC radio wales or cant find the station. Press question mark to learn the rest of the keyboard shortcuts. Let's listen to FM radio station for free and open the . I wanted to follow up and see if you are still in need of any help with your device playing the wrong station? Just wanted to hop in here to see if we still needed help on this. I am certain that this is a software or setting problem. This email address is currently on file. I ask it to play WRAL FM 101.5 Raleigh HD 1 and it playsWRAL FM 101.5 Raleigh HD 2 through tune In. Playing other TuneIn stations on the Sonos One by saying "Hey Google, play (station name)" seems to work fine in a few other tests. If I was to turn to 93.3 in my car on the regular radio dial. The problem has been around for a few years now but Google has not been able to or is unwilling to fix it since the problem was acknowledged towards the tail-end of last year. Help. It used to work but no longer. It will tell me that it playing what I asked, but it actually plays KUBE 93.3FM. To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center. You can bring up any show by asking for its name, call sign, frequency, or a few more things. 12-21-2021 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you have multiple speakers, we only need to reset one of them to test it out. As others have mentioned, this problem is still happening on premium accounts. While Google is looking into the matter, heres what theyre suggesting the affected users complaining about being taken to YouTube instead of playing the request on TuneIn to do (translated): Okay, indeed we are aware of this incident and we are working to solve it as soon as possible together with TuneIn. Thanks for trying @Juni, but it seems you may have missed the older posts here where people have described using these very commands and still getting the wrong station/wrong time zone. Check to make sure the volume is turned up. Please let me know if youare still having any trouble with the device playing the wrong station, as I would be happy to take a closer look and assist you further. Drawing out my command didn't work for me. 12:27 AM. Head into the Home app and make sure that the smart device is still present on the app and functioning. Google Nest is a line of smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks. But now it plays "CBC Radio 1 Corner Brook" no matter what I say. TuneIn works on just about every platform including on Google Home, Google Home Mini, Home Max, JBL Link, and more. Will change to blue 8. However, the last couple of days, I get a response that says "the station cannot be found or is incompatible". Posted by 3 days ago. With a smart display, you can stream from your favorite music services, automate your lights and blinds, view security camera live feeds, call friends and family, ask for recipe ideas, play games, and so much more. If restarting your network and Google Home doesnt work, try saying Hey Google, play 102.0 P4 Malmhus FM on TuneIn. Arlo Pro 4 vs. Arlo Pro 5S: which security camera comes out on top? 10:24 PM Selecting and playing the TuneIn station News 1130 from the Sonos app to the Sonos One works fine. The problem is that out of the 3 playlists i created on spotify google home will only find the first playlist not the other ones, i have tried renaming them and all sorts but home just wont find them. Try moving your Nest device to another location. That seems to work! It stopped working correctly after the last law suit. Play CBC Radio One 93.5 London", which fixed the problem. There is no fix and as per Rimcds response, you need to escalate this issue. Since the problem has been around for a couple of years, its unclear if and when Google will fix it. Of course, the workaround is nowhere near as convenient as the real deal but its worth a shot for the time being. I reached out to the radio station and they said they had others having the same problem. Make sure the music provider you're trying to play music from is supported onspeakers or displays in your location. However, in the past month, it now actually plays KLRE. Once I got the correct radio station playing, I don't ask for the specific station anymore. Right now I have to find it on the TuneIn app on my iPhone and cast to the speaker I choose. Chiming in to ensure everything is covered here. Most days, I'd say "Hey google play Station A". Yeah, 89.1 FM. The radio station I listen to (a national broadcaster I. Australia), even has this noted as an issue on their website, so clearly something up. May start looking at homes there. We would really appreciate it! - edited Create an account to follow your favorite communities and start taking part in conversations. You do not have permission to remove this product association. Still the same for me. I have 9 minis, 1 hub and 2 Chromecasts, this could take sometime! Stretching out the word makes Google listen. This issue is probably a result of a places level of network connectivity. If I add the frequency, it says it doesnt understand. Today's tech news, curated and condensed for your inbox. Why is TuneIn being used for BBC stations? 4. this is unfortunately still happening to me. As much as we wanted to do all the troubleshooting with your Nest devices, as mentioned before, we only rely on the functions on the 3rd party apps, networks and services. I actually researched every troubleshooting tip for this issue and have tried everything on everything and yet in this forum I only get repeated questions and responses because nobody is bothering to read ALL the comments, collect ALL the information and actually come up with a fixable (not pass the buck) solution, It didnt help Ive tried and as pointed out on previous posts a lot of people have multiple devices so this wouldnt make sense.