First site to carry the watch I was looking for in months. It just goes to show just how little understanding Chrono24 really has about the watch market and the basic principles of the capitalistic market in general. Watch great. This also explains how Chrono24 has been able to grow to the size it has today. Same here. Hey, if theyre German, theyre going to be easier to find than a company in the USA. Best of luck. You may have to have Chrono24 rescind the wire and resend it in USD, there was no reason for them to send it in Euros in the first placethat was their mistake and they should work with you. It works like almost any other site, with a few exceptions. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. As with any purchase, do your research and hedge your bets as much as possible. Ren Herold. hello[@]millenarywatches.com Its available for use by all sellers, but not everyone elects to use the service. by | Oct 29, 2021 | 415 417 south 10th street philadelphia, pa | is black tip ammo legal | Oct 29, 2021 | 415 417 south 10th street philadelphia, pa | is black tip ammo legal I proceeded to pose as another buyer setting up a different email and contacted the seller again who declared the watch was still available. Only then do we send the money to the dealer. But only by a half or 1 percent roughly. They trick the customer into believing that they get some sort of guarantee from Chrono24 that they dont, in fact, get. Totally different model than the advertised one. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. But the issue is that their communication is the complete opposite of what they are doing. ) or email our support team within 14 days of receiving the watch. This is where Chrono24s safety measures start to ramp up. Its possible they used your old account and it bounced back to Chronos account. Only then do we send the money to the dealer. Ever. Payments that do not go through to create an order will show up in this section. This is of course a section that none of the other sellers on the platform gets to benefit from: Because of the fact that Chrono24 has so high commission fees, it is natural that sellers are very reluctant to negotiate the price on Chrono24. chrono24 payment is being verified. The Fora platform includes forum software by XenForo. Through our contacts and network of sourcing luxury watches, we can provide some of the worlds best luxury timepieces at fair and competitive prices. Interesting - providing your a copy of your passport is pretty invasive. Then call or travel to HSBC and give them the transfer document. We strive to offer you an amazing customer service to make your buyer experience as great as it can be. Only then do we send the money to the dealer. Proceed with CAUTION. Chrono24.com is the worlds largest online marketplace for watches. I have waited for a total 2 months until I have the correct item I originally ordered. If sending to your US account I would assume they sent it in USD not EUR, Did you double check the acct. Certain brands such as Rolex have lower margins. Got questions? And still not reimbursed for the shipment cost. Easy transaction, nervous at first to order from over seas but couldnt be happier. But whilst Chrono24 is just a small part of all the watches being sold, its the largest online platform. The truth is that private sellers can list anything they want to, for any price, and not all of these watches are worth the money. As a result, Chrono24 has in many cases, a better margin than the seller of the watch. If your account is solely based on Instagram, chances are you won't get verified. Watch Rapport offers Authenticity & Service Guarantee to back it up. All you have to do is head to the site and start a listing. However, if I found a good deal on a watch that I wanted from a US-based seller, I would consider it. They quickly realized that the update was a huge mistake and went back to displaying the information about the sellers again. Thank you for sharing your experience! This, together with the fact that prices are automatically higher due to the high commission fees on the platform, causes the prices to be inflated. We welcome all manufacturers including Casio G-Shock, OMEGA, Rolex, Breitling, Rolex and Tudor, Seiko, Grand Seiko and others. I asked them about their escrow program and whether the 14-day time limit could be extended for independent verification of timepieces and they said No. Dont wait until the 12th or 13th day to take a $10,000 watch for verification. Buy from millions of online stores without sharing your financial information. Payment via Chrono24's secure Escrow Service. Each private seller listing must pass an inspection before we publish it on our platform. Nov 22, 2020 After going to PayPal and logging in it worked fine. Your email address will not be published. Present data visually on your website or social media channels and boost engagement. There arent too many watch sellers that hate money, so why would a legitimate watch go for hundreds if not thousands under the market price? Thanks to the Chrono24 Escrow Service, your payment is fully covered. Each watch that sells through Chrono24's website garners the company a 6.5 percent commission. So I disagree with your assessment that you were ripped off. Our foremost recommended alternative is to buy directly from a trusted and reputable dealer. First and foremost, Chrono24 makes every single one of its ads stand out by adding a Sold by Chrono24 badge below each of its listings. I bought a Bretling watch from Dolce Time a Trusted seller. We have described a background story in Chrono24 review blog. Bottom line-deal directly with sellers and only use credit cards to pay, so if they do not deliver you can get your money back. UPDATE- Since chrono24 response here What is probably Chrono24s main issue is the fact that they are pressured to produce results for their investors. Hello world! You need an expert opinion right away in the event that youre disputing such a large purchase. The issue that Chrono24 has had over the last couple of years is that they have increased the fees at a rapid pace, but added minimal value. Thanks to the Chrono24 Escrow Service, your payment is fully covered. They provide a platform for watch buyers and sellers (including authorized dealers) to come together and strike a deal on a ton of different watches. We keep your money in our escrow account for 14 days after delivery of your watch. Kjell. Only then do we send the money to the dealer. After entering some other details, such as movement and caliber information, case material, strap material, and any mods, youre ready to add some pictures. As a Seiko fanboy, I have over 12,000 choices, from a vintage Seahorse to an array of divers, I can find whatever Im after. And thats exactly what we think will ultimately happen with Chrono24. The List Of Sites About chrono24 payment is being verified Watches. Great article and timely as Ive sold three of my watches using Chrono24. Many sellers make between 10~20% gross which is not a lot as there are other costs involved aside from just the listing fee, commission charges, currency exchange losses, and human resources needed.. The complaint has been investigated and resolved to the customers satisfaction. Clicking on the payment event will give the reason for the failure, as well as the authorization number that you can share with your payment provider. And as the year has passed, Chrono24 has become more and more desperate to try to make as much money as possible. Shopping online shouldn't cost you peace of mind. Create a visual infographic design from ready-made templates or start one from scratch in a feature-rich online editor. WhatsApp: +4670 403 41 17 No cost to you. Many listings offer payment processing on Chrono24. In an email announcement sent out to dealers by Chrono24, they wrote the following: We would like to inform you that we adjusted the fee structure for the dealer packages. Chrono24 review: chrono24.com scam. So what did they do? The watch selection is enormous, they get a ton of visitors each day, and you can find some real steals. Hi, If reading about how easy it is to set up a listing set off any red flags for you, youre a smart shopper. Had to be sent back for a cost, which, I have not been reimbursed yet. Are you sure they haven't sent the money to your old account? I have even been ordered by Chrono24 to send money to the buyer due to a platform mistake in the process, imagine this, as a seller I am short the watch, missing the funds AND should send more money. And several of the dealers we have spoken with have actually decided not to use the platform, leave the platform, or are considering leaving the platform for this reason. The idea is that the first rolex I ever buy is one I give to my dad because without him I wouldnt be the man I am now and able to afford anything like that. In 2018, Chrono24 doubled its commission fees overnight, on top of a commission fee that many users thought was already high. : I evaluated and comment my experience on Timeless Dials at Chrono25 but, and I dont know why, I cant see it published. Paid $750, nothing ever came in the mail. Its evident that Chrono24 wants full control and full power in every way possible. I've purchased from Chrono24 (from a US seller) and didn't have to provide such details. As a private seller I shipped an expensive Rolex Daytona beginning of March 2019 to the U.S. Watch was well received and in excellent condition. We keep your money in our escrow account for 14 days after delivery of your watch. Security: Your account must be older than 90 days upon subscription and have a confirmed phone number. The seller will not help me, he says that to long time has passed. Value 79. We keep your money in our escrow account for 14 days after delivery of your watch. Their response to this situation was "well this is embarrassing " . Since the luxury watch market works with considerably small margins, just a few percent makes a huge difference for any watch seller. Get as much information as you can from Chrono24 as to the particulars of the wire (if you don't have this info already), then you'll have to get to someone in your banking system who can trace where the wire is. I have just had the very bad misfortune of being defrauded out of over $12, 000.00 from a fraudulent seller on chrono 24. *For details, please inquire via phone or email. The rules are clear, you have two weeks. Thank you so much for all the explanations! If it helps, an attorney and an investigator who specialise in internet crime and/or white-collar crime maybe worth the money. So nothing I will share should be illuminating to anybody who has some semblance of common sense on this subreddit, and I thought I did, but apparently not because I was a victim of a scam on Chrono24. To prevent payment fraud, we occasionally review individual orders to confirm that you, the buyer, authorized the payment, and to verify your identity. But they answer quickly by contacting them, you should ask them why. Chrono24 frequently promotes its mediation process which is where a representative from Chrono24 comes in and mediates between the seller and the buyer when the buyer is dissatisfied with the watch they have received. Still I kept telling him that I prefer to physically walk into a store to buy a watch and that I cant be convinced to either send a watch online to sell it OR send money online to buy a watch. This leaves the seller without the watch and without the payment. The patient needs to make a follow-up appointment. They have not responded to numerous Emails from my side, very unprofessional. Rather than having a flat percentage fee for all listings, they would adapt the commission rate based on the sales price. They refuse to hand over the details of their advertiser who has stolen my money saying they need to protect their advertisers. Thanks. Being a "marketing channel" is basically the reason why fees are charged. Only then do we send the money to the dealer. Come join the discussion about watch collections, displays, watch winders, accessories, classifieds, and more! Interesting points made in the article but then I read this commentas an online seller myself (completely different industry) I cant help but see more and more people unable to read and take responsibility. One professional dealer we spoke to reported that they had been banned a few years ago from Chrono24 due to the fact that they had lower prices on their website than on Chrono24. This is not snark, but it always astonishes me that people think they can do $1000's in business online without even identifying themselves. They will take no responsibility for this, they hold no insurance for occasions like this. The purpose was of course to prevent its users from contacting the seller outside of the platform. And the rest of the watch market doesnt have huge commission fees that eat into the profits and margins. Chrono24 should be able to get a copy of the MT202COV message as well for validation. Rolex Deep Sea Sea Dweller 3. Is it a high priced purchase? They service watch enthusiasts in over 100 different countries. No spam. Thus, you have time to carefully inspect your order knowing your money is safe in our account. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. Patently ludicrous. 149. Do not buy from them! Have bought 5 x watches on chrono24 and no issues. So if you sell a watch for $1,000, youll owe $65 of it to Chrono24. I'd suggest you look to PayPal or other trusted payment methods when paying on Chrono24 instead of bank transfers just for the added protection. How to Dress Well In Your 40s and 50s (and Beyond), Where to Buy Clothes for Short Men (2022 Guide), 31 Great Watches For Small Wrists (Updated for 2023), Top 8 Best Business Casual Shoes for Men (2023 Guide), The Complete Guide to Business Casual Style for Men. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Gray Market Watches. At least, that is what Chrono24 thinks it is worth. It will have our names engraved on the back and I'm giving it to him for . We try to reply within an hour. This should take a few seconds. There are a lot of excellent deals from some very reputable sellers. If a price from a private seller is too good to be true, run. Payment via Chrono24's secure Escrow Service. Well, if a user makes an inquiry for a watch on Chrono24, Chrono24 will, after a while, send out this notification to them: And they will continue to spam the user with it, both via email and on its profile, until the user answers. Thus, you have time to carefully inspect your order knowing your money is safe in our account. Well, one of the purposes of this notification is to get a cut from the sale if a user writes an inquiry on Chrono24 but then buys the watch from the seller off-platform. This is meant to be a site specializing in selling very high end jewelry and watches and their fraud scrubs are worse than craigslist or gumtree. But we have seen time and time again how some companies sacrifice long-term profits for short-term gains. This is the time to ask. Anytime you trade money for goods or services, theres a risk involved. I've browsed chrono24 a bunch but this will be my first purchase on that site and actually the first vintage watch I've ever purchased. Be aware! But the fact that Chrono24 didnt understand something so basic that people want to know who the seller is in particular when it comes to items for possibly tens of thousands, even hundreds of thousands of dollars, is a further example of Chrono24s lack of understanding of the market. My concern lies in the issues with customs. I applaud your calm and your articulation of the concerns that this crime has raised, I, for one, will never shop at Chrono. Thus, you have time to carefully inspect your order knowing your money is safe in our account. HSBC will have a desk who can do this, but you'll have to find out how to get to the proper person who can help. A professional dealer has to pay a monthly fee and then a commission for every sale made on the platform. One of the most, perhaps shocking, thing about Chrono24 is how they deceive their users. I am so very sorry to hear that a lowlife con defrauded you. There is no receiving limit using PayPal. Within an hour a buyer from "www.zeitauktion.com" offered me less for it - after doing research I found that zietauktion is owned by Chrono24 both German companies. As far as I know, and without doing research on the mercantile law of the Federal Republic of Germany (the governing law of Chrono24), once you have made an offer, unless withdrawn before acceptance or it lapses after a stated period, if the seller accepts it then a legally binding contract has arisen.May 10, 2018, Packaging The shipping container shouldn't be too large, otherwise the watch and its box could be jostled around. Fraud is fraud and most German lawyers speak English, youll like have jurisdiction because the seller benefited the company and the company had interest in your transaction, then, get the sellers info from the company and youll have another hike but you can find and prosecute the scumbag who stole your money. They won't let an individual become a verified dealer, unless they have a registered business. PHOIBOS Listing: $375 PHOIBOS Proteus Bronze PY046B Limited Edition, Reference number PY046B; Bronze; Automatic; Condition New; Year 2022; Watch with original box; Buy low, sell high, as they say. I just lost more than 5K! D. The patient has services performed that are not covered by the insurance. While documenting the steps, it took me ten minutes to get through, backing out right before step four (Im never selling this watch). Our dealers are required to inspect each watch's authenticity and may only list original timepieces. They are going to have you cc info anyway if you pay by card, no? I dont understand why this info is needed and never heard of a this being necessary for online purchases. We strive to have fair prices on all our watches. Butit has come at the expense of its most valuable partners the sellers. Once the account receives approval, I choose among three different subscriptions. Ultimately, if people notice that the prices on Chrono24 are higher than anywhere else, they will go somewhere else. Higher dollar watches have lower margins. We keep your money in our escrow account for 14 days after delivery of your watch. Payment via Chrono24's secure Escrow Service. Email communication with the seller and transaction was smooth. Its up to you as the buyer to hedge that risk as much as possible. The incorrect was sent first. I have just had the very bad misfortune of being defrauded out of over $12, 000.00 from a fraudulent seller on chrono 24. I live around the corner from one and was interested in a Rolex King Midas he had but he said I couldnt see it without buying it first. The next step is the summary of the listing. The Trusted Seller seal is further evidence of a dealer's trustworthiness.