Once the light is green, you're connected to the internet and you can get online! This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. 2 offers from $138.97. |Privacy preference center It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. is a good first step to fix many common problems. 9.3. If you don't have a jack,chat with usto have one installed. Modem Speed: 85%. But, it also offers two DSL ports. Try this: This can depend on a number of factors. I know on the older modems, I was able to shut off the radio and add almost any router. These preset credentials cannot be retrieved, and your modem could become unusable without them. . Download the CenturyLink app to manage your account and network. This means your modem is connected to our network and the line is active. Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. Next, you'll need to find a good spot for your modem. |Privacy preference center Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. . If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. Once it turns green, you can try pressing it again to connect. Plug the phone cord into a filter and then into the wall jack. Sentiment Score 9. Share | Add to Watchlist. Have a home security system? 4. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. The LED ring in the center of the C4000XG will light up green upon full internet access. This means the network is not being detected by your modem. Filters arenotneeded if you use theC4000XG. Now it's time to get your modem hooked up. We recently moved and got Century Link internet service, with the C4000LG modem. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. 11-22-2021 02:00 PM. Residential |Small Business |Enterprise Product Description. 4.7 out of 5 stars based on 30 product ratings (30 . Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Up and running within a half hour. endstream endobj No Ethernet port? Look for an email with your order confirmation details and an order status tracking link. Try this: This can depend on a number of factors. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Page 6 4. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) CenturyLink C4000LG Greenwave DSL Modem Router w/ Cables & Power Adapter. Page 9 5. Here are some things to try: If the problem continues, contacttechnical supportfor help. For the best results, read the full instructions below before you begin. Tower modem setup guide. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! Reddit and its partners use cookies and similar technologies to provide you with a better experience. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. In this video, we'll show you step-by-step how to install your C4000 Modem. You will only meet with utter futility. If you don't have a jack,chat with usto have one installed. About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map Internet Strength: 90%. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. Plug the phone cord into a filter and then into the wall jack. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Century link C4000LG Bad Firmware issues. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Make sure the outlet is live. Once done, connect the Printer to the Wi-Fi. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. For the following models: These preset credentials cannot be retrieved, and your modem could become unusable without them. For an optimal experience, we recommendupdating your browser. Service blocking. Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? Page 8 3. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. People who viewed this item also viewed. I told him yes and he told me it is complete trash and I'd . Next image. Where it is placed can have a huge impact on your wireless performance. Standards-based WiFi WPA3 security. We've created a series of self-help and install videos to empower you to quickly get connected. The LED ring in the center of the C4000LG will light up green upon full internet access. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. Dynamic QoS: Prioritizes data through the router for smoother streaming. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. View the Axon / GreenwaveC4000 user guide(for models BG, LG and XG), View the Zyxel C4000user guide(for models BZ and LZ). Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Below are the status LED behaviors you'll see when the modem is installing a firmware update: BLINKINGAMBER/WHITE-Manual firmware upgrade in progress (you are running afirmware updatethrough the modem's settings interface), BLINKINGAMBER/GREEN-Automatic firmware upgrade in progress (the network prompted an update, typically runs in the middle of the night). Has been reset to factory default settings. We walk through:1. Enter the user name and password provided by your ISP. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. Use the new modem. Try disconnecting the power, waiting a few minutes, and repeating setup. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. Website blocking. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. This gateway has 4.2 out of 5 stars on Amazon. First, your modem will arrive in the mail on or before the date your service is scheduled to start. C4000LG CenturyLink. Highlight Features \u0026 Reviews! Verified purchase: Yes | Sold by: bluehousesupply (0) (0) Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). This made me suspect the problem was not my modem after all. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. This page is for CenturyLink modems that look like this: For the following models: If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Filters arenotneeded if you use theC4000XG. 437 0 obj <]/Info 422 0 R/Encrypt 424 0 R/Filter/FlateDecode/W[1 3 1]/Index[423 26]/DecodeParms<>/Size 449/Prev 476649/Type/XRef>>stream See the detailed instructions and diagrams below. Press J to jump to the feed. You can test this by plugging in another electrical device, and/or try another outlet. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. Zyxel C3000Z Modem. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Features of the C4000 (All versions) Secure WiFi compatible. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. Welcome to the HP Support Community. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. In middle of Oct., my internet quit working. Try plugging the green cord into a different jack. Set up WPS on your modem. DSL and power ports on the back of the C4000BG and LG/LZ models. Downloading the MyCenturyLink app for easier install3. The C4000LG has the same specifications as theZyxel C4000LZ. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Buy The Adtran C424G Modem. This can depend on the age of your home. $84.99. Try rebooting the modem. Fast and strong wifi signal. This means the network is not being detected by your modem. Learn more. Verified purchase: Yes | Sold by: bluehousesupply . This means the network is not being detected by your modem. STARTED! CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. X. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Troubleshooting tip:If the lightblinks bluefor more than 5 minutes,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. The C4000LG allows wired and wireless clients to safely access the Internet. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. Up to 75% less lag time (latency) for gaming and video applications. Click 'Apply' to save changes. If your service has already been activated, you might get a message earlier in the day. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer It may be that only one of the jacks is hooked up to CenturyLink's network, or all of them may be active. Find contact options in the Support tab of the app, or by. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. This can often resolve a connection issue. Just follow the QuickConnect instructions when you get to step 4. What the modem lights should look like, along with timing6. 8.5. Detailed steps are here: https://www . Helpful. Look for an email with your order confirmation details and anorder statustracking link. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Third party marks are the property of their respective owners. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. What if all the lights on the modem are off? Start by unpacking the box and identifying the modem, cables, and instruction card. 448 0 obj <>stream This means a connection failure has occurred. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. Once the light is green, you're connected to the internet and you can get online! 3. wishful thinking hu. Buy The Greenwave C4000LG Modem. Cyber Monday 2021 ****h. You may not have internet access though. Advanced settingsgive you even more control over your modem's configuration. It should turnsolidBLUEonceit has connected. It can handle . If in doubt, you might wish to put off connecting your modem until after 7 o'clock. The one you use will depend on the type of internet connection you have. This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. I have had the (dis)pleasure of working on both the C1000z and the C3000z. Use the, This means a connection failure has occurred. If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. 2017-04-24 02:55 PM. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. This article describes how to configure your internet connection using any C4000 router or modem. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Click on the options below for details and step-by-step instructions. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? At that point, you can begin the installation process. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). Next image. Residential | Small Business| Enterprise| 2023 CenturyLink. Filtersare not included in your modem kit. Third party marks are the property of their respective owners. I then went through the 3-step setup for this new modem, but was never able to finish step 3. Where it is placed can have a huge impact on your wireless performance. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". If you did not receive filters, please chat with us. If the automatic connection is not successful, check your connections and restart the Device. Most of these are best for tech-savvy folks who are familiar with modems and networking. You can continue to the next stepto compete setup. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. Learn more about, Need more help? Choose your type of modem below to read the instructions before completing installation. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. Chat withcustomer serviceto get atechnician to install a whole-home filter on the line outside your home (there is an installation fee for this.) If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. First, your modem will arrive in the mail on or before the date your service is scheduled to start. I have the C4000LG modem. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. BLINKINGRED-An error occured or the attempted connection failed. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Go to Set Up a Wireless Network if you wish to configure your wireless settings. Most of these are best for tech-savvy folks who are familiar with modems and networking. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. View Product. Download the CenturyLink app to manage your account and network. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? They will put in credentials in the GUI for you. Try thetower modem guideinstead. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . Works great. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. D IFV`/2l&# Ii! by windsurfingbett. Please try another jack orchat with usfor further help. Either move it to the room where it will get . WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Cookie Notice In-home speeds may differ based on router setup, devices and other factors. Find on Ebay Customer Reviews. We had to replace one of the same models and no issues. 2023 Q Fiber, LLC. I then went through the 3-step setup for this new modem, but was never able to finish step 3. Please note that a phone jack is required to set up CenturyLink internet service in your home. Overall Performance: 85%. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. C4000 modem setup This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. All Rights Reserved. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. You can test this by plugging in another electrical device, and/or try another outlet. This can depend on the age of your home. The red light indicates the modem isn't connecting to the CenturyLink network. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. These are essential to make sure you get the best phone and internet connection. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Features of the C4000XG. Try another phone jack if one is available. How to set up centurylink modem c4000lg mg yz. On modems that have Secure WiFi, some advanced features in the modem settings will be disabled, including: Instead, you can easily access these same network controls through My CenturyLink or the app. So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. Single LED status light. Yes I know it's a WIFI6 modem, but wifi 5 has been a lot more stable for my purposes and needs. 2023 Brightspeed. The modem was easy to set up and worked perfectly. Donotinstall a filter between the modem and the wall jack. After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. This router comes in multiple versions, each with different specifications. Try plugging the DSL cord into a different jack. Use to replaced my failed leased modem/router. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Wait until after 7 p.m. on the service start date to attempt setup. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. The C4000BG has the same specifications as theZyxel C4000BZ. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. In-home speeds may differ based on router setup, devices and other factors. Privacy Policy. Try rebooting the modem. Click the quick setup icon to configure the device's Internet access . Have you purchased a new Axon (Greenwave). Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. . Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. Unboxing2. This should arrive today. My Android, Apple and Linux devices work fine, both with internet and wireless connections. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. Dynamic QoS: Prioritizes data through the router for smoother streaming. Thats issue I cannot get connected to IP. Refer to Step 3 in Topology 2 to configure the router. Residential |Small Business |Enterprise The CenturyLink network hasn't yet been connected at your address. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Cyber Monday 2021 ****https://sites.google.com/view/appropriateformeandyouWhy Choose C4000LG CenturyLink Modem by GreenWave+++++++++++++++++++++++++++++++++++++++++++++++++++Specification details/Price details/Full Reviews [RECOMMEND] Suggest to see all that https://sites.google.com/view/todayneutralreviewsvol10-1/c4000lg-centurylink-modem-by-greenwave=====================================================******Recommend all interesting productshttps://sites.google.com/view/todayneutralreviewsvol10-1---------------------------------------------------------------------------------------------------------Thanks for watching! This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. If NO, proceed to the next step, "Check for connectivity.". Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. A great choice for services that peak between 10 and 40Mbps is the Axon C4000BG. I thought it was most likely my old modem, but without internet service I had no way of accessing the internet to order another modem. Search for an email containing information about your order confirmation and a link to follow its status. Change admin password. Fast and strong wifi signal. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. Call tech support back and tell them your modem is in a "walled garden" state. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, This gateway is tested and certified to run. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. For an optimal experience, we recommendupdating your browser. This can often resolve a connection issue. Try this: Only the C4000BG and LG/LZ models have a DSL light. Modem Speed: 90%. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. 217. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. . Continue to the Internet connection Setup. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. We no longer support this browser. Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. All Rights Reserved. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. . Click on the options below for details and step-by-step instructions. And I can't - Answered by a verified Network Technician . Select the AP Mode radio button. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. But, if you don't want the app, no problem you can use . 5. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Use a DSL splitter to plug a phone and a modem into one wall jack. Our troubleshooting team is standing by. CAUTION! $69.99. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. @gsturtle36. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. The reset button will reboot the modem if held in for less then 10 seconds. 9.4. So I hooked up my old modem, and thank goodness my old modem works just fine. Products with trusted sustainability certification (s). If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. It should turnsolidBLUEonceit has connected. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. I was told by technicians (multiple) that the USB is for NAS, USB or other cool thin. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. On or before the day your service is supposed to begin, your modem will come in the mail. Enter the user name and password provided by your ISP. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. Jun 10, 2022. Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Visit ourtower modem setup page instead. On your start date, your line must be operational by 7 p.m. You can continue to the next stepto compete setup. Log in to your modem's user interface and navigate to the Wireless Settings menu.